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Armed Security Customer Service

Location:
Atlanta, GA
Salary:
25.00 hourly
Posted:
August 31, 2022

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Resume:

*** ******** ***, ******, ** *****

Neville Kalief Prather

Professional Summary

Seeking military and veteran quality analysis position. Area of expertise is in Quality Control and Military Analytics. Versed in Logistics and Quality Assurance.

Professional Highlights

Over 20 years of Warehouse experience in (8 years in warehouse management) Logistics, Shipping & Receiving, Pick Ticket Management, Operations Management, Inventory Control, Auditing, Quality Assurance, and Fleet Operations. 10 years Middle East armed security experience. Trained in CMST, SAP, S.A.M.S, S.A.R.R.S, Manhattan and U.L.L. US Military Veteran

Skills

Print Press operations (PRINTOS)

HP Series 3 software Proficient

HP ElectroINK technology

Print press Cleaning

Microsoft Word

Outlook

Access, Excel, Power Point

Trained in Procurement Process Improvement

Dispatching, Image Processing, Image alignment, Load Palletizing

Customer Service, Customer Help Desk

Quality assurance certified

Hazmat Removal

Secure Warehousing, Cold Storage Supply

Speaks conversational Arabic and Spanish

Education

Associate Degree in Information Technology\Network Security

ITT Technical Institute

2014-2017

Employment History

RPI technologies (2018-2019) Print press operator

Worked on HP 7K and 12k series printers using PRINTOS to obtain jobs. Responsible for printing all Canva, Wall Mart, and Shutterfly orders. Printed 8,000 impressions per 8hour shift. Proofed orders before running jobs to ensure that print and positions match the supplied copy or laser writer.

Prioritized all overnight, RUSH, and priority shipments in proper order. Worked and per

Operated and maintained press and work area in a safe and efficient manner, perform equipment calibrations on regular basis Kept accurate production logs to record labor, materials and clicks used to produce each order. Documented all service codes and communicated errors to supervisor or manager. Placed work orders to HP techs when equipment needed servicing. Sent all equipment supply orders online as needed in order to accurately manage stock levels of common papers. Sent request online for orders which required paper that was not stocked and order as necessary. Fulfilled order duties as directed by supervisor. Utilized HP Indigo software and performed all user maintenance on machines.

Casablanca Furniture Group (2017-2018) Warehouse Lead/ Wood saw operator

Responsible for end of the day reports such as Total number of chairs/benches were produced. Ensuring all orders were fulfilled and have been shipped out on or ahead of schedule. Maintained seventy-two hours ahead of schedule. Transported all custom pieces to shipping warehouse. Supervised eight warehouse associates. Separated all chair types from color to manufacturer. Utilized Table saw when needed to fabricate pieces damaged during transport from Germany, China, and Spain. Sets up and operated metal-sawing machines, like hacksaw, bandsaw, circular saw, and rubber-disk saw to wood to specific dimensions. Read job order for specifications, like material, type and size of stock and dimensions to be cut. Transferred stock to machine, manually or with hoist (if needed). Installed saw blade and set blade tension. Adjusted cutting speeds and guides to control dimension of cuts. Set proper blade angles to obtain desired angled cuts for specific job orders.

Expanded Technologies CNC Machinists (2017-2018) :

CNC operator followed specific guidelines and routines for removal of completed rolls of metal. Applied proper lubricating techniques as well as maintained accurate weight, thickness and width of metal. Responsible for proper palletizing of finished material for delivery. Responsible for accurate count of bad rolls to include weight, reason for defective rolls machine responsible and a daily count of total defective rolls. Proper wrapping and packaging of select items. Programmed and set up for new rolls while using a 1/8th" ruler during operation of CNC while maintaining effective quality and safety standards.

DHL: Quality Control Specialist, Replenishment Technician, Quality Assurance Lead (2015- February 2017):

Issued supplies, materials, and equipment to employees. Manually pre-picked stock items from multi-level racking system. Printed work order documents for issuance to field crews. Completed all necessary paperwork on stock items issued. Received deliveries and confirmed integrity. Assured all purchase orders (specifications, quantity, and condition) for stock items received have proper documentation. Organized and maintained efficient material storage for received or returned inventory. Forwarded hourly reports to Operations Manager on duty. Operated forklifts and other necessary equipment. Provided radio-dispatched to field job sites. Maintained Pick Tickets and ensured accuracy of the orders.

KCK For Vets (2013-2017) Newnan, Georgia

General Clerk 3/ Warehouse Management Associate:

Responsible for all clerical procedures. Operated photocopiers, scanners, facsimile machines, voice mail systems, and personal computers. Maintained and updated Veteran Files. Assisted in Veterans Affairs audits. Imaged VA Files for Department Of Veteran Affairs. Organized, Processed, and Managed digital storing of VA files.

TASQ TECHNOLOGY (2011-2013) Marietta, GA Inventory Control Clerk:

Supervised material flow, storage and global order fulfillment for shipments across several countries. Maintained Proper Scheduling Freight delivery. Selected products for specific routes according to pick sheets and traffic provided by GPS. Processed international shipments. Picked, staged and oversaw special orders. Conducted daily, weekly, monthly, and quarterly. stock reports. Reported inventory balances and cycle counts in both the ERP and WMS systems. Loaded flatbed by forklift and hand truck.

U.S. Military (2002-2009) Iraq

Logistics Coordinator/Supply Coordinating Specialist/ Movement Control Specialist:

Overall management of equipment flow utilizing first in and first out of inventory, responsible for quality and security of entire system Troubleshoots and resolves process flow issues (Identify back ordered/missing items and expedite resolutions as required). Evaluates inventory levels to make the needed recommendations and adjust inventory (excess or obsolete) accordingly. Delegates and prioritizes logistics support team member activities, follow-up/track progress to ensure completion of delegated assignments. Tracks and reports progress status confirmation of delivery. Ensures all paper trail and/electronic record systems are updated and accurate. Provided 'hands-on' inventory handling/management as necessary. Responsible for successful transportation of troops, containers and convoys.

References Upon Request



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