Technical Assistant Materials, Computer Technician, IT, Materials

EDSON A. ILAGAN

BLOCK *, STREET ***, MAHBOULA, KUWAIT

+965-****-**** # *****.******@*****.*** # LINKEDIN.COM/IN/EDSON-ILAGAN Summary

Computer based job with 11 years solid experience in oil and gas industry, 5 years in manufacturing and production and 3 years in information technology industry. Supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues. Skill Highlights

e-Beams Maximo System

Proficient in Microsoft Office

Basic Programming

Internet Application and Programs

Hardware and Software Troubleshooting

Handling Engineering Documents

Operating Office Machineries

Document Control System

Database Management Program

Systematic and Organized

Data Processing, Reports and Record

Filing

Decision making and Multi-tasking Skills

Procurement Negotiation Skills

Experience

Technical Assistant (Materials) - 02/2011 up to Present Kuwait Oil Company

ISCO, 10/2017 - Present

HOTECC, 02/2011 – 09/2017

Duties are to implement all processes and aspects of document and data management utilizing MMMS. Software design and development while remaining concentrate on client needs.

Administer the purchasing module to deliver a cost effective, timely and valued added purchasing using MAXIMO Software from issuing Request for Quotations, Evaluations, Technical Evaluations and issuing Service Order (local purchase).

Coordinate all activities related to the Document Control Procedure including technical documents, Request for Information (RFI), Shop Drawings and As-built, Certificate, Vendor Data Books, Minutes of Meeting and commercial correspondence.

Maintenance and implementation of the Company Document policies and procedures. Provide hardcopies and softcopies of documentation to project engineers. Provide scanning capabilities and drawings.

Assists in Producing Daily/weekly and Monthly Activities Report, in addition to various other reports needed for the Asset.

Updating Facility Information Database and other planning records.

Should arrange for local purchases, other material thru service orders or petty cash.

Monitor and follow up all work request and work orders created in the system.

Review and integrate all data entered before closing work order to ensure the value of technical data entered and this will maintain the quality of history data and will support the reliability studies.

Support for other teams in the asset to ensure the proper implementation. Customer Relations Services Supervisor - 02/2010 to 08/2010 Shopping Center Management Corporation (SCMC/SMLP) Lipa City, Philippines

Responsible for assisting the CRS Manager for the overall supervision of security personnel assigned in their section.

Attends to customer's problems/complaints related to security matters.

Counter checks regularly the fire exit, fire extinguisher and all other firefighting equipment within the area of assignment and reports any discrepancy to the CRS manager.

Implements evacuation programs for the safety of employees, customers, VIPs, etc. Assists the CRS Manager in ensuring the maximum protection of merchandise, company assets and properties in the event of fire or other emergencies in accordance with the provisions of the fire brigade and all other pertinent guidelines relative to the same.

Identifies and recommends for appropriate action the removal of all potential threats and hazards which may cause accidents, injury or loss of life and property of customers and employees.

Represents the company during court hearings or any investigation relative to safety/security matters.

Prepares and submits necessary reports to the CRS Manager.

Conducts constant undercover investigations, intelligence and counterintelligence operations inside the company premises under proper guidance/clearance from the CRS Manager.

Can manage computers and cctv operation.

Assistant Stock Controller - 10/2009 to 01/2010

Philippines Ports Authority, Port of Batangas

Batangas City, Philippines

Responsible for the inventory control and management of all stock items in the stock room.

Stock control posts transactions, such as delivery receipt, purchasing orders, receiving items receipt, and inventory adjustments.

Processing and completing sheets production/warehouse departments which will include investigatory work to solve any discrepancies which arise.

Liaise with and utilize support from suppliers, merchandisers and other partners as required.

Manage, maintain and report as necessary all merchandise and non-merchandise stock.

Performs any combination of following tasks to compile records concerned with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment.

Compiles data from sources, such as contracts, purchase orders, invoices, requisitions, and accounting reports and writes, types, or enters information into computer to maintain inventory, purchasing, shipping, or other records. Logistics Assistant - 04/2009 to 07/2009

San Miguel Yamamura Packaging Corporation

Canlubang Laguna, Philippines

Responsible for inbound and outbound process.

Issues raw materials and spare parts in a “First In First Out” basis.

Performs proper warehousing and update warehouse layout.

Retrieves updated stock movement report and conducts inventory and tagging.

Manage store room and store finish products.

Packaging and transport regulatory awareness, compliance and information communication.

Attends meetings and contribute to company strategy and policy-making as required.

Operating computer with SAP program.

Service IT Technician/Purchaser - 11/2005 to 04/2009 Diggers Computer Services

Batangas City, Philippines

Troubleshooting of desktop pc's, laptops, printers, scanners, audio/visual devices peripherals and window's application.

Diagnose and resolve problem associated with office productivity software, antivirus software, firewall, internet, network connectivity, dsl or broadband connectivity, driver's software and application programs.

Being involved in computer sales and support, where appropriate, maintaining contact with client organizations.

Handling customer service and complaints.

Responsible for in-house computer repair/troubleshoots and configure internet connection.

Managing purchasing information and systems, and purchasing services IT.

Provides technical support for moderately complex problems in a timely manner.

Performs in-depth technical advisement and problem resolution on Intel- based hardware and software problems including operating system (OS), file operations, local and networked printing.

Performs moderately complex installations & troubleshoots use of ITS supported applications & clients, TCP/IP client installations e.g., Telnet, FTP, web, email clients, network setup & connection (both direct & dialup network connections).

Provides technical assistance in procuring of new equipment. Computer Technician - 07/2004 to 10/2005

Edward Keller Philippines Inc. (DKSH)

Canlubang Laguna, Philippines

Provides technical support and advice to systems administrators, database administrators, network engineers, and administrators as necessary to resolve problems.

Maintains and reconfigured company e-mail programs and system.

Responsible for backing up and restoring data files.

Provides helpdesk assistance and respond to inquiries of the employees and other department staffs.

Provides monthly inventory for the computers and other devices.

Daily checklist such as, technical problem, pc’s and network monitoring, observation reports.

Manage IT infrastructure such as, network system, local phone, and server room.

Updates information resources the current status page and ITS eLog, the change management log, etc.

Troubleshooting of pc’s hardware and software and networks. Quality Assurance Verifier - 09/2003 to 03/2004

Unisys Philippines Inc.

Quezon City, Philippines

Set up and maintain an appropriate and reliable filing system of both electronic and paper files.

Compares data with source documents, or re-enter data in verification format to detect errors.

Compiles, sort and verify the accuracy of data before it is entered.

Locates and correct data entry errors, or report them to team leaders.

Maintains logs of activities and completed work.

Store completed documents in appropriate locations.

Manage office equipment - copiers, fax machine and postage machine.

Maintains records management database.

Supports a variety of projects through systematic control of all associated documentation.

Process all incoming and outgoing project documentation.

Data encoding management.

Education

Bachelor of Science: Computer Science - 2002

AMA Computer College, 06/2000 – 12/2002

University of Batangas, 06/1998 – 04/2000

Training and Seminar

Cyber Security Practitioner (work from home) - Kuwait Oil Company, 04/2020

Cyber Awareness – Kuwait Oil Company, 2018 - 2020

Fire and Earthquake Drill, 03/2010 at SM Mall Lipa, Batangas

On The Job Training – Philippine Long Distance Telephone Company (PLDT) 02/2002 - 12/2002

Active Server Pages (ASP) and Website Programming, 01/2002

Reserve Officer Training Corps (ROTC) Philippine Army - University of Batangas, 06/1998 - 04/2000

Personal Details

Full Name : Edson Aranas Ilagan

Age : 41

Birthdate : April 21, 1981

Status : Married

Nationality : Filipino

With Kuwait Driving License, Expiry date : 17/05/2023 Reference

Available upon request.

Contact this candidate