Medical office

*** ****** ******, ******** ** ***** 641-***-**** ***********@*****.***

Jennifer Timmerman Brown

Eagle Family Health

*** **** ********, **** ******* IA, 50468. 641-***-****

Insurance and Coding Specialist 12/2014-07/15/2022

●Primarily responsible for AR, full payment cycle, commercial and gov’t claims

●Required extensive knowledge of medical terminology, ICD-10 and CPT codes

●On site coordinator for new PM system (x3) with extensive onboarding.

●Answering phone lines, setting appointments, making referrals, completing prior auths, and preforming nursing duties as needed.

This office consists of 4 staff and 1 physician who owned the practice. On 03/05/2020, I was quickly moved to a remote/work from home position as the threat of Covid- approached. I adapted easily to the self-regulated structure and enjoyed working overnights whenever approved to do so.

My direct supervisor was Teresa Howe, office manager

Mason City Fire & Rescue

350 5th St Sw, Mason City iA 50401 641-***-****

Ambulance Billing Clerk 04/2007-12/2014

●Responsible for accounts receivable revenue of 2.3 million/year.

●Specialized training in HIPAA, HITech, Healthcare reform, ICD-9 and 10, Identity Theft, federal “red flag” mandates, and medical-legal expertise.

●Attended all crew trainings related to crisis management and critical incident

●Answered inbound calls, including non-911 emergency calls, triage patients to determine response code needed and dispatch

EMT certified

Certified Application Counselor for the Healthcare Marketplace

This is a department under the City of Mason City which staffed full time firefighters and paramedics and ran 7 ambulances covering all or parts of 3 counties as well as providing transport services.

My direct supervisor was he Dave Johnson, EMS Chief

IC System

858 Calmus Court Mason City IA 50401. (880*-***-****

Medical Collection Supervisor. 05/2003-04/2007

●Acted as client direct contact to resolve disputes, update accounts, increase debt placement and maintain client relationships.

●Specialized in debts with unresolved insurance liability, including initial filing, appeals, and follow up responsibilities.

●Supervised first party debt collection team of up to 30 collectors working inbound/outbound calls on an automated dialer

●Accountable for scheduling, payroll and employee records.

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Kaplan

University

2570 4th St SW Mason City, IA 50401 641-***-****

Adjunct Instructor-AA Program 06/2003-09/2005

●Prepare lesson plans, teach classes to Kaplan students in one of multiple medical programs

●Specialized in Medical Insurance and Coding, Medical Office Management, and Medical Terminology

●Motivate students to succeed, cultivate interest in the program, and ensure prompt placement upon graduation by maintaining excellent relationships with healthcare providers.

This was contracted 11 week semesters teaching under the department head’s license

EDUCATION

Attended and graduated Northwood-Kensett Jr/Sr High in Northwood, IA

Post-secondary credits from North Iowa Area Community College and Iowa State University with a focus on Health and Human Services and Communications.

Continuing Education credits with an emphasis toward Medical Economics, Patient Forward Practice Management, and Technology in Medical Office Management

North Iowa Area Community College. 09/2001-05/2003 500 College Drive Mason City, IA 50401

●AA degree.

●Phi Theta Kappa Honors.

Medical Assistant Certificate 7/2003,

EMT-B Certificate 7/2012

References

Aftin Waite, LPN, 641-***-**** **********@*****.*** coworker: Eagle Family Health

Brad Meyer, EMT-CCP, EMS coordinator. 641-***-**** coworker: Mason City Fire & Rescue

Troy Handke 641-***-**** ********@*****.*** coworker: IC System

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