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Customer Service Assistant Manager

Location:
Canoga Park, CA
Posted:
August 30, 2022

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Resume:

BRITTANY L. BASKIN

818-***-****

adsdh0@r.postjobfree.com

Canoga Park, CA

EDUCATION

Graduated 2008

Apollo High School

Simi Valley, CA

SKILLS

Strong people skills

Quick learner

Proficient computer skills

Excellent phone etiquette

Highly motivated & professional

Accountable customer service

INTERESTS

Professional Development

Customer Service

Business Development

Collections

REFERENCES

James Kelsch – Manager

805-***-****

Mindy Brazner – Account Executive

805-***-****

Richard Granados – Assistant Manager

818-***-****

PROFILE

The last 6 years focusing on raising my son while working. I have an amazing support group, with family and close friends, which I can rely on to help guide me in getting a career established for myself and my family. I am highly motivated and eager to bring value to the company that I work for.

EXPERIENCE

CATERING LEAD

Urbane Cafe – Agoura Hills, CA October 2017 – July 2019

Responsibilities included the following items/areas;

•Administrative/Customer Service – Customer interaction by confirming orders for the following day.

•Packaging set including proper utensil kits for the catering.

•Oversight and preparation of gourmet salads and sandwiches including

proper plating of the ordered catering.

•Delivering of the catering orders in a safe and timely manner.

MANAGER

Mantikor Recordings – Agoura, CA September 2013 – November 2015

Responsibilities included the following items/areas;

•Production oversight.

• Marketing initiatives, including social media accounts.

• Show bookings and content distribution.

HOUSEKEEPER

Yvonne’s Cleaning Service – Agoura, CA May 2011 – August 2013

Responsibilities included the following items/areas;

•General Housekeeping duties – laundry, cleaning, windows, bathrooms.

HOME RETENTION SPECIALIST – Branch Closed

Bank of America – West Hills, CA February 2010 – March 2011

Responsibilities included the following items/areas;

•Placing outbound calls as well as receiving inbound calls.

•Coordination of listing sales dates in the Foreclosure department.

•Award recipient as top performer for Right Party Contacts – May 2010.

•Advanced internally from collector in the Home Retention Department

•Then advanced to the position in the Foreclosure Department

•Then promoted to the Mortgage Modification Department.



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