Service Representative Customer
Resume:
Latoya Haynes
Resume
Hobbs, NM *****
*************@*****.***
Hello Potential Employers. I am Latoya. I am a quick learner, dependable, dedicated, responsible hardworking employee. My employment history reflects my talents in diversity. I fully enjoyed and always put my best forward at each place l have completed my 1st and 2nd round vaccinations and waiting on my booster.
Authorized to work in the US for any employer
Work Experience
Caregiver
Pryspertaian Medicaid - Hobbs, NM
September 2017 to Present
My responsibilities were assisting clients with their daily needs for living. Assistance in the clients taking their scheduled medications. Cooked all meals for clients, house cleaning and completed all errands clients had.
Cashier
Allsups
January 2021 to March 2021
Assisted customers with their purchases at register. Maintained stores shelves,floors, drink station and restrooms were cleaned. Kept the deli foods fresh. Quickly and accurately rotate stocked merchandise on store floor and in storage. Balanced register at end of every shift. Breakfast Hostess
Baymont Hotel - Hobbs, NM
January 2018 to March 2018
My responsibilities were assuring guest had fresh coffee, and water. Preparing breakfast and sometimes dinner foods and having the meal to the food stations on time. I was also responsible for keeping breakfast and dinner stations stocked with fresh foods and beverages and keeping food stations cleaned during the service hours and cleaning dining room and kitchen during and after meal serving hours. RA/Med Tech
Guidance Center of Lea County - Hobbs, NM
March 2014 to October 2017
My responsibilities included maintaining visual contact on all in house residents. Answering phone calls and forwarding calls to correct employee or office. Accurate message taking and scheduled medication distribution. Assisting residents in being knowledgeable in all color steps of the program. Escort residents to Dr.s appointments family visits and family courts. Maintaining 10 minute head count sheets and escorting residents on weekly or daily outings.
Vault Auditor
Zia Park Black and Gold Casino - Hobbs, NM
March 2008 to January 2011
My duties included balancing to zero at the beginning and end of every shift. Assisting customers at the ATMs and Kiosk when needed. Making sure all of the cassettes in ATMs and Kiosk were full and running appropriately. Informing repair company if ATMs or Kiosk were malfunctioning. Preparing deposit for bank pickup. Preparing bank bags for various departments of casino and verifying those bags when returned to vault. Assisting Cage cashier's with all of their monetary needs. Refilling all empty cassettes from ATMs and Kiosk with correct amounts. Keeping all bank bags accurate and ready for pick up. Verifying Soft Counts money count before transferring to vault. Customer Service Representative
Bank of America - Albuquerque, NM
January 1999 to June 2002
My duties consist of answering inbound calls from customer and servicing their request. Talking down escalated customers helping them In discovering issues with account at times offering account features customers were not aware they had.
Education
Hobbs in General Studies
Hobbs High School - Hobbs, NM
August 1993 to May 1996
Skills
• Caregiving
• Laundry
• Alzheimer's Care
• Home Care
• Cleaning Experience
• Dementia Care
• Residential Cleaning
• Cooking
• Memory Care
• Food Preparation
• Meal Preparation
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