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Call Center Benefits Administrator

Location:
Broken Arrow, OK
Posted:
August 30, 2022

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Resume:

LaTisha O’Neal, CPP

**** *. **** **

918-***-****

adsdc4@r.postjobfree.com http://www.linkedin.com/in/payrollladycpp

Payroll Professional with over 30 years of experience in all aspects of payroll. Knowledgeable of processing, compliance, system implementation and best practices. I am goal oriented with a drive for company and employee satisfaction.

Skills

Well versed on state and federal regulations; DOL and FLSA

Management Experience

Implement Payroll Call Center

Professional Speaker and Instructor

Customer oriented - View employees as customer

Strong communication skills

Payroll Best Practices

Employee development

Experience

OCTOBER 2021 – February 2022

Payroll Manager / Fox Rent a Car, Tulsa, OK

Managed payroll department with 3 associates with a 300% turnover in the field. Bi-weekly payroll with 25+ locations in multiple states. Oversaw daily manual checks issued due to state or local regulations of remote location. Maintain spreadsheet for robust bonus program. Responsible for general ledger for all payroll accounts.

FEBRUARY 2019 – SEPTEMBER 2021

Payroll Consultant

Consulting with clients on variety of processes including best practices and implementation of new payroll platforms. Also provided interim payroll processing services for clients.

April 2015 - 2018

Payroll Supervisor / Bama Companies, Tulsa, OK

Supervised payroll department including payroll processing, compliance, tax deposits and returns for multiple companies. Responsible for all general ledger accounts related to payroll and benefits. On implementation team for HRIS with responsibility for payroll module design. Worked with auditors for all audits related to payroll. Expatriate compliance and taxation.

MAY 2012 – APRIL 2015

Disbursement Accounting Manager / Willbros, Tulsa, OK

Supervise staff of 8 employees. Managed payroll functions, time and attendance administration for three companies along with accounts payable functions for five entities. Responsible for all federal, state and local compliance. Oversaw the preparation and filling of state deposits and returns. Review departments for process improvement.

JANUARY 2009 – APRIL 2012

Payroll/Shared Services Call Center Manager / Bank of Oklahoma, Tulsa, OK

Supervise staff of 7 employees. Managed payroll functions for 8 companies with 4500 employees across US. Managed shared services for payroll, benefits and compensation. Responsible for all software updates and testing. Oversaw garnishment processing and filing. Lead on time and attendance implementation.

FEBRUARY 2007 – NOVEMBER 2008

Director of Payroll Training/American Payroll Association, Tulsa, OK

Conduct seminars presenting all levels of benefits, payroll and accounts payable. Prepare training manuals to assist speakers in presenting material. Assist with maintaining, updating and testing payroll training software. Contributing writer to PayTech magazine.

MAY 2000 – JANUARY 2007

Corporate Payroll and Benefits Administrator/Xeta Technologies, Broken Arrow, OK

Managed payroll and benefits for national company. Responsible for all benefit plans including open enrollment, new hires, annual contract negotiations and cobra compliance. Worked with auditors to complete 401k, workers compensation and welfare audits. Acquisition team member for due diligence on all payroll and benefit concerns. Administrate stock option plan and SEC filings for officers.

SEPTEMBER 1989 – APRIL 1999

Corporate Payroll Administrator/US Beef Corporation, Tulsa, OK

Managed payroll for 3500+ employees over 190 locations including processing 14,000 W2s annually. Oversaw benefit programs from enrollment of employees to Cobra process. Supervised staff and insured compliance with federal and state regulations. Completed due diligence in payroll and accounting software with responsibility for payroll and benefit design. Review and preparation of monthly cost center financial reporting.

FEBRUARY 2007 – NOVEMBER 2008

Director of Payroll Training/American Payroll Association, Tulsa, OK

Conduct seminars presenting all levels of benefits, payroll and accounts payable. Prepare training manuals to assist speakers in presenting material. Assist with maintaining, updating and testing payroll training software. Contributing writer to PayTech magazine.

MAY 2000 – JANUARY 2007

Corporate Payroll and Benefits Administrator/Xeta Technologies, Broken Arrow, OK

Managed payroll and benefits for national company. Responsible for all benefit plans including open enrollment, new hires, annual contract negotiations and cobra compliance. Worked with auditors to complete 401k, workers compensation and welfare audits. Acquisition team member for due diligence on all payroll and benefit concerns. Administrate stock option plan and SEC filings for officers.

SEPTEMBER 1989 – APRIL 1999

Corporate Payroll Administrator/US Beef Corporation, Tulsa, OK

Managed payroll for 3500+ employees over 190 locations including processing 14,000 W2s annually. Oversaw benefit programs from enrollment of employees to Cobra process. Supervised staff and insured compliance with federal and state regulations. Completed due diligence in payroll and accounting software with responsibility for payroll and benefit design. Review and preparation of monthly cost center financial reporting.

Systems/Software

Ceridian Dayforce Excel

JD Edwards Word

Infinium Access

Ultimate Ultipro ADP

Paychex

Activities

Certified Payroll Professional – Certified in 2000 Oklahoma Payroll Professional of the Year – 2003

American Payroll Association - National Speakers Bureau, Board of Advisors, Education Advisory Committee, APA Hall of Fame inductee, Meritorious Service Award 2011, Special Recognition Award 2016

APA Annual Congress - Workshop session presenter PayTech Magazine - Contributing Writer

Northeastern Oklahoma Chapter American Payroll Association – Current President, Past -Vice-president, Treasurer

Oklahoma Payroll Conference committee - Co-Chair

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