NT Nicole Thompson
Milwaukee, United States ***** 262-***-****
*************@*****.***
PROFESSIONAL
SUMMARY
Passionate Buyer / Logistics coordinator well versed in procuring goods and driving business success. Try to always use exemplary research skills to source or resolve current order issues. Looking to use smart mind and procurement experiences to tackle new challenges. Well Organized, self starter, great order and date management skills. Very communicative with internal team and vendors. Able to establish good relationships with vendors and freight carriers domestic and International forwarders. Dedicated to reducing time and cost requirements for goods needed.. Successful at developing productive relationships with suppliers, customers and colleagues. Excellent report writing, records management and compliance skills. Well versed on import, export and domestic shipment requirements.
SKILLS Cool Under Pressure
Conflict and Complaint Resolution
Transportation Arrangements
Invoice Payment Authorization
Ordering and Purchasing
Procurement Logistics
Supply Chain Distribution
International Logistics
Monthly Inventory
International Purchasing
Commodity Management
Team Player
ERP and Supply Chain Software
Data Accuracy
Material Sourcing and Distribution
WORK HISTORY SERVER / BARTENDER 05/2022 to CURRENT Zarletti Mequon Mequon, WI
Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Wine Service / Knowledge
Worked Private Events.
Work here part time in lieu of full time job
Also Worked for this restaurant from Jan 2018-Feb 2020 SERVER 10/2021 to 05/2022
Calderon Club Fox Point, WI
Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean. Wine Service
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Worked there part in lieu of full time job. Also worked here when needed from 2008 to 2019
SALES ASSOCIATE /LOGISTICS SHIPPING 06/2021 to 03/2022 COORDINATOR
Fashion Angels Milwaukee, WI
Orchestrated routing by producing accurate shipping documentation and package labels for domestic customer shipments along with export documentation for overseas customers. Daily communication with LA warehouse to provide specialized instruction. Exports to countries Canada, South America, and UK.
Upload customer orders into LA 3rd party warehouse system with shipment instructions daily,,
Provided HTS codes for product to ocean carrier.
Sell off Excess Inventory
Order and date management
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Sales support to Canadian sales team for pricing and availability Handled day-to-day shipping and receiving with our LA warehouse Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping. Researched best domestic freight rates for customer orders Switched Ocean carrier for better cost and service. Order tracking daily
Production support
Facilitated Change of ship points for our retail customer's to LA warehouse Microsoft Dynammics/ Outlook
BUYER 3 MONTH CONTRACT 11/2021 to 02/2022
ER Wagner Through Recruitment Agency Menomonee Falls, WI Worked with vendors to obtain product or service information. Raw Materials buyer for steel, tubing, and castings Maintained impeccable procurement records on purchased item inventory, services included, costs, delivery details, product quality and consumer demand. Obtaining certifications for materials.
Ran daily MRP reports to place orders for customer orders Reviewed requisitions, prepared purchase orders and drafted bid requests for buying team and associates, keeping ahead of demand through proactive planning.
Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
Provided Quotations to customer service and sales team Part number creation
Expedites and invoice discrepancy review
MRO
Temp position covering for seasoned buyer on medical leave. Managed exception report regarding delayed orders or material shortages. Sent excel spread sheet to sales team 3 times a week. Date management and order tracking
Sourcing for best price.
SERVER 05/2020 to 10/2021
Pastiche Bistro Brown Deer, WI
Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean. Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Explained French dishes in detail along with new special daily Wine Service and recommendations
Worked Monthly Wine Events
Worked here part time in Lieu of full time job
BUYER/LOGISTICS COORDINATOR 05/2019 to 02/2020
Tekni-Plex Flexibles Formly Amcor Flexibles Milwaukee, WI Tracked orders and notified customers of status or potential delays via excel spreadsheet I created and sent out twice of week. Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. Daily shipping meeting to prioritize and scheduling shipments
Generated documentation and information required for customer shipments.
Monitored and reported on transportation costs and properly filed shipping documents.
International Shipment documentation
Kan Ban development for plant needs
MRO purchasing for internal supply needs
Booked containers for international shipments
Date and order management.
Health Care packaging company Purchased chemicals, Tyvek, paper in huge quantities.
Expedites Ocean and Air Shipments
Help company transition from Amcor to Tekni-Plex which entailed of system changes and data entry into new system. Training employees how to used new system.
Ran daily ERP reports to place new purchase orders PRMS / SAP / LN
BUYER/LOGISTICS/REGIONAL SALES MANAGER 01/2016 to 05/2019 CableMaster Corp Milwaukee, WI
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Provided Quotations to customers
Managed accounts to retain existing relationships and grow share of business.
Promoted to Regional Sales Manager in 2017 from Buyer/Logistics position
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Placed orders to overseas vendors based on ERP reports Date management on purchase orders
Booked shipments and prepared import documentation for Ocean and Air shipments
Forecasting to plan for future on going orders from larger customers. Communicated delays and status on orders to sales team Microsoft Dynamics/ Rubicon
CUSTOMER SERVICE/LOGISTICS/PUCHASING 07/2012 to 01/2016 Raffel Systems Germantown, WI
Entered customer orders and placed purchase orders with overseas vendors
Booked shipments for Ocean and Air shipments Imports Handled day-to-day shipping and receiving of containers Expedited resolutions of shipping errors and packaging mistakes. Provided customs international paperwork
HTS code management
Forecast Planning
Worked with vendors on quality issues
Quick Books
EDUCATION Bachelor of Science Business Management National Louis University, Wheeling, IL