Customer Service Sales Consultant
Resume:
Devonta Moore
773-***-**** *****.*********@*******.***
OBJECTIVE STATEMENT
Driven sales professional with a focus in business and technical sales looking to use my leadership experience to progress my career into a leadership role.
QUALIFICATIONS AND SKILLS
Four years of experience in technical and business sales.
Strong analytical skills and ability to translate data into client solutions & actions.
Ability to manage and negotiate complex sales opportunities.
Ability to drive sales and increase team effectiveness by formulating strategies.
Self-starter with the ability to build relationships and partnerships and close sales.
High level presence and presentation skills.
WORK EXPERIENCE
Auto Approve Chicago, Illinois
Loan Consultant July 2022 – Present
Assist customers by facilitating their auto loan refinance with lending partners
Sell the refinance options, along with GAP and Warranty
Interview and qualifies all customers for service with their provided information
Provided superior customer service when assisting customers with their loans
Comcast Oak Brook, Illinois
Senior Sales Consultant March 2017 – April 2021
●Led market in sales for August 2019.
●Demonstrated a passion for team development as well as personal development by innovating new strategies.
●Created a sales strategy template for new and at-risk employees to achieve their sales quota monthly.
●Evaluated customer issues and provided helpful resolutions.
●Monitored sales leads and helped close other employee sales.
Footlocker Riverside, Illinois
Retail Associate Oct 2015 - Feb 2017
●Assisted customers with merchandise.
●Resolved customer questions in person and over the phone.
●Made recommendations and informed customers of relevant sales events.
●Put away merchandise and set up displays.
●Operated the cash register, and deposited the cash sales into the safe nightly.
EDUCATION
Triton College River Grove, Illinois
Computer Information Systems Jan 2020 – May 2022
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