Customer Service Dietary Cook

Donna Bailey

** ****** **, ************, *******, 35961, US 205-***-**** ***********@*****.*** Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail. Committed to resolving customer complaints in a professional and calm manner. Flexible and adaptable, with a desire to learn new techniques and processes. Critical thinking

Adaptability

Problem-solving

Attention to detail

Strong work ethic

Written communication

Multitasking

Customer service

Relationship development

Safe food handling

Organization

High School 2009

Collinsville High School Collinsville, AL

Dietary Cook March, 2018 to Present

Collinsville Nursing Home Inc Collinsville, AL

Prepared, apportioned, and served menu and specialized food items created to meet the dietary needs of facility residents.

Responded to residents concerns and resolved all issues to the satisfaction of the residents. Oversaw, trained, and developed team members in accordance with company policies and procedures. Responded to complaints and notes about menu items and meals, working to find solutions and satisfy residents' tastes and preferences.

Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager. Cashier January, 2017 to January, 2018

Piggly Wiggly Collinsville, AL

Credit cards, checks, gift cards, and coupons were all processed by me. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Trained team members to work as cashiers in accordance with company policies and procedures. Helped customers by answering their questions and completing their requests. Increased sales and customer satisfaction by keeping checkout areas clean and organized. Professional Summary

Skills

Education

Work History

Waitress/Hostess January, 2016 to December, 2016

The Gridiron of Centre Centre, AL

Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests.

Increased beverage sales by recommending appropriate food and beverage pairings for various customer preferences.

Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.

Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times. I'm familiar with the menu's content and keep up with any changes. SafeServ certification: Food Handling

ServSafe Food Safety & Manager's certificate

Certifications

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