Merchandise Manager Customer Service
Resume:
Toni Ledesma
Merchandiser & Fixture Specialist, Office Support
Clifton, CO 81520
********@*****.***
I have several years of experience delivering excellent customer service in many different venues. My work ethic is professional. I am extremely loyal and dependable, as well as self-motivated, friendly and professional. Thank-you.
Authorized to work in the US for any employer
Work Experience
Merchandise Manager
Orchard Mesa True Value - Grand Junction, CO
February 2021 to Present
I began my employment here as a cashier, then a floor person, and now hold a position as merchandise manager. My responsibilities include merchandising products for monthly sales ads, receiving, inventory control, display materials, certain training of new employees, e-commerce, and assisting the GM & other management with various duties.
Cashier/Customer Service
Love's Travel Stops & Country Stores, Inc. - Grand Junction, CO December 2020 to Present
1.
• Greeted every Professional Driver
• Assisted customers as needed
• Operated cash register[s]
Merchandiser/Reset & Fixture Specialist
Apollo Retail Specialists
March 2015 to April 2017
Traveled with a team, remodelling Wal-Mart Superstores throughout the Midwest. I specialized in setting up systems and cosmetics.
Education
Diploma
Life Academy - Grand Junction, CO
August 1983 to May 1985
Skills
• Data Entry (1 year)
• Administrative Experience (6 years)
• Customer Service (acceptional) (10+ years)
• Money handling (10+ years)
• Administrative Support (6 years)
• Serving Experience
• POS
• Organizational Skills
• Customer Service
• Training
• Microsoft Excel
• Planograms
• Host/Hostess
• Assistant Manager Experience
• Bartending
• Merchandising
• Remodeling
• Restaurant Experience
• Retail Management
• Retail Sales
• Upselling
• Guest Services
• Schematics
• Typing
• Leadership Experience
• Assembly Experience
• Inventory Control
• Management Experience
• Custodial Experience
• Pricing
• Computer Skills
• Equipment Repair
• Blueprint Reading
• Computer Operation
• Microsoft Office
• Cleaning Experience
• Supervising Experience
• Commercial Cleaning
• Maintenance
• Sales
• Freight Experience
• Hospitality
• Store Management Experience
• Cleaning
• English
• Cashiering
• Time Management
• RecruitingStore Management Experience
• Warehouse experience
• E-Commerce
• Negotiation
• Microsoft Word
• Communication skills
• Payroll
• SAS
• iOS
• Troubleshooting
• Android
• Agile
• Computer Networking
• Employment & labor law
• Leadership
• Fixture installation
Certifications and Licenses
CNA
Not current, but held certificates in Arizona, California & Colorado driver's license
Food Handler Certification
Assessments
Work Style: Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Retail Skills: Shelf Stocking — Highly Proficient
August 2020
Receiving and storing merchandise or product.
Full results: Highly Proficient
Attention to Detail — Highly Proficient
July 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Administrative Assistant/Receptionist — Proficient September 2020
Using basic scheduling and organizational skills in an office setting Full results: Proficient
General Manager (Hospitality) — Highly Proficient
November 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Highly Proficient
Work style: Reliability — Expert
January 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Manufacturing fit — Proficient
January 2021
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Workplace English — Expert
November 2020
Understanding spoken and written English in work situations Full results: Expert
Visual merchandising — Proficient
March 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Proficient
Basic maintenance and repair — Proficient
April 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Workplace safety — Proficient
April 2022
Using safe practices at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Goal oriented.
• Adept at reading planograms & blueprints.
• Superb customer service skills.
• Excellent work ethics.
• Friendly, but professional.
• Leader
• Honest
• Dependable
Contact this candidate