Referral Specialist Medical Assistant
Resume:
SHANERTRA BARNES
***** **** **** ** ********, Md 21044 c: 443-***-**** *********@*****.***
OBJECTIVE
To build a career by utilizing my professional skills and experience the best possible way with the potential for career advancement.
SKILLS
Emergency Medical Technician
BLS CPR and first aid Certified
Completed training in Blood borne Pathogens
Completed training in Emergency Medical Tech.
Completed training in Hazmat Operations
Completed training in HIPAA as well as OSHA
Completed training in Various medical software
Certificate Obtained in Medical Assistant
Proficient in Microsoft Applications
Medical Records Management
Billing and Coding
Referral Specialist
WORK HISTORY
April 2017-Present
Baltimore County Fire Department Emergency Medical Technician Baltimore, Maryland
●Respond to 911 calls for emergency medical assistance, such as cardiopulmonary resuscitation (CPR) or bandaging a wound
●Assess patient’s condition and determine a course of treatment
●Provide first-aid treatment or life support care to sick or injured patients
●Transfer patients safely to the emergency department of a hospital
●Report their observations and treatment to physicians, nurses, or other healthcare facility staff
●Document medical care given to patients
●Inventory, replace, and clean supplies and equipment after use
February 2014- April 2017
Robert Half Int Office Coordinator /Manager/Referral Specialist, Biller/Coder, Registrar Rep. Baltimore, Maryland
Manage Daily Operations in Clinic
Plan Call Ma organize and manage operations in activities of one or more health clinics or health programs
Oversee and manage processes of clinical team
Formulate an update departmental plans and priorities to address any business or operational challenges
Set a direction for the team resolve any issues and provide guidance to team members.
Coordinated referral appointments, sent forms to health records, answering phone calls, and verifying insurance information.
Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
Handled all kinds of insurance claims, including private, Medicare and all other insurances
March 2012 – February 2014
Johns Hopkins Hospital Clinical Customer Service Rep/Tech Baltimore, Maryland
●Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies and procedures.
Responds to Crisis/Code calls and refer to medical staff.
Utilizes automated (or if unavailable, manually) computer software to update patient medical data, take messages for medical staff, and effectively communicate such information to the appropriate party.
●Responds to callers, visitors and patients in a professional manner.
Supports organizational and developmental changes to better the flow of the unit.
●Demonstrates flexibility in providing exceptional customer service to a team of nurses, medical staff, patients, and visitors.
●Epic
April 2011 - March 2012
Jai Medical Center Medical Assistant/Receptionist Baltimore, Maryland
●Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing injections, venipuncture, diagnostic procedures, and ancillary tests such as EKG’s and urinalysis.
●Helped implement practices quality assurance and control program. Efforts ensured compliance with HIPAA and OSHA.
●Efficient handling of administrative duties (answering high call volume phones, scheduling appointments, maintaining, medical records, patient processing, billing, coding and bookkeeping).
●Worked alongside Medical staff to provide patient referrals.
●Epic
EDUCATION
Medical Assistance Certificate Medix West
Certificate Obtained 2010
Emergency Medical Technician State Of Maryland MIEMSS
Eff: 08/08/2017-12/31/2020 ID#0216390
CPR and AED American Heart Association
Eff: Current
References Available Upon Request
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