Customer Service Sales Manager

JERRY LOUIS PEREZ

*** ****** ****** ****** ******, NY 10304 347-***-**** ************@*****.***

WORK EXPERIENCE

Preferred Apartment Maintenance LLC, Southampton Apartments Inc., Brooklyn, NY

Maintenance, August 2019 - Present

●Supervising seven floors

●Mopping and buffing floors of the common areas

●Maintaining the compactor room and disposal of trash

●Sanitizing apartments when tenants move out

●Painting, plastering, plumbing, and cleaning windows of apartments and hallways

Le Petit Cafe, Brooklyn, NY

Barista, Server and Cashier, September 2012 - August 2019

●Managed service staff and kitchen crew for diverse events and parties

●Purchased fresh produce and other necessary materials weekly for inventory

●Answered phone call orders and party inquiries daily

●Maintained clean food and beverage preparation stations

●Operated cash register and reconciled the receipts of the shift

Snapple, Staten Island, NY

Supervisor, January 2001 - May 2004 & 2012

●Coached and monitored new recruits

●Managed 35 drivers to meet delivery orders and expectations

●Generated accounts with new clients and increased current orders

●Recommended marketing events and campaigns

Tasty Bite, Stamford, CT

Sales Manager, September 2004 - March 2011

●Generated accounts with new clients and increased current orders

●Influenced marketing campaigns and events

●Oversaw shelving operations and organization

Jetro Cash & Carry, Brooklyn, NY

Manager, July 1979 - November 2000

●Delegated a staff of 50 employees including forklift drivers and stock personnel

●Recruited and trained staff

●Wrote monthly reports on facility repair needs, staff behavior, overtime, etc.

●Mentored under upper management

SKILLS

●Language(s): Fluent in English and Spanish

●20 years of Customer Service and professional relationship building, event planning, communication, sales and bartending

ACHIEVEMENT

●Jetro Cash & Carry Manager Award (1995-1999)

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