Package Handler Front Desk
Resume:
Tamika M Copeland
Fort Smith, AR *****
**********@*****.***
Personable Front Desk Medical Receptionist skilled at faciliationg patient appointments, Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or stuff problem Organized individual bring background in medical office settings Scheduling appointment and assisting patients
Handling patients needs at all time
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Package Handler
UPS - Fort Smith, AR
May 2022 to Present
Assisted in loading delivery trucks with prepared packages Tracked parcel movement using hand-held scanners and daily production sheets to keep records papers Makes sure all packages are properly packed and loaded. responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. Front Desk Receptionist
Mr. Transmission - Panama City, FL
January 2017 to July 2021
1. Greet guests and help them check-in.
2. Answer phone calls regarding room inquiries and reservations. 3. Make calls to different vendors to cater guests' needs and requests. 4. Reply to emails regarding room inquiries and reservations. 5. ordering office supplies, maintaining the reception area clean and organized, receiving shipments, updating records and files.
Medical Assistant
Bay Arthritis Institute - Panama City, FL
September 2018 to April 2021
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed. Education
High school diploma
Vincennes University - Van Buren, AR
May 2021 to Present
Skills
• Accuracy Active Listening Adaptability Administering Injections Administering Medications According to Physician Specifications Advocating for Patients with Insurance Companies Answering Telephones Applying Dressings Arranging Prescription Refills, Collaboration Completing Patient Records After Exams and Test Results Conveying Information Supplied by Doctors to Patients (4 years)
• Cleaning Experience
• Packaging
• Load & Unload
• Medical Billing
• Medical Scheduling
• Medical Records
• Medical Receptionist
• Medical Office Experience
• Patient Care
• Phone Etiquette
• Computer Skills
• Medical Coding
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