Administrative Assistant General Manager

Sam Thomas

****,****** **** ****, #* *, Sugar Land,TX 77478 Cell: 346-***-**** Email: ********@*****.***

A dedicated, hardworking professional with extensive experience and strong work ethic. Well versed in all aspects of operations, management, production with respect to food industry. A result driven professional excellent interpersonal, leadership and problem-solving skills, who can work independently as well as in a team. Strong desire and ability to connect with customers build relationships and solve customers’ problems in best possible manager.

Software skills

Knowledge of PC and proficiency in MS Word, Excel, Outlook, and PowerPoint

Experience

Kreem Foods Private Limited, India Sep 2019 – Mar 2021

General Manager – Lazza Ice creams

Managed a manufacturing unit of 85 team members with roles ranging from procurement, production, distribution, store management, ETP (water recycling), inventory management, equipment maintenance and accounts management.

Handled full distribution of three major ice cream brands.

Responsible for working directly with the management team and key stakeholders on brand development, plant maintenance, distributor performance & sales forecasting.

Managed 65 distributor accounts which included both commercial & retail customers.

Managed the end-to-end manufacturing process to ensure timely delivery of products, within budget while maintaining quality standards.

Plan and execute the production schedule including human and material resources for timely delivery.

Responsible for vendor sourcing, supplier managements and sub-contractors to ensure timely delivery of key raw materials.

Ensure high customer satisfaction ratings, maintain production goals, and reduce inventory carrying costs.

Collaborate with the receiving and production staff on Inventory Management to optimize work shifts to improve efficiency and mitigate risks.

High Range Foods Private Limited, India Apr 2008 – Sep 2019

Deputy General Manager

Managed the end-to-end warehouse operations from sourcing through shipment of orders.

Consistently achieved company targets such as on-time shipments, inventory accuracy, time from drop to pack.

Responsible for procurement of specialized raw materials, packing materials and promotion related materials for specific product lines.

Managed the operations and daily activities of I-Drive, a children’s amusement park and few retail outlets as part of product promotion portfolio.

Evaluated the regional performance and developed strategies to improve efficiency and branding in 5 low performing areas, transforming the areas into high revenue-high demand markets in a span of 6 months.

Partnered with various vendors and customers to expand business opportunities and create sales demand, promotions, and branding materials to meet company targets on a regular basis.

Northshore Foods Private Limited, India Jan 2004- Mar 2008

Asst. General Manager

Participate in activities designed to improve customer satisfaction, sales & business performance.

Responsible for achieving specific sales business targets and maximizing sales opportunities.

Setup and managed a new retail outlet.

Responds to requests and calls from customers related to client specific programs and products and provide technical product support.

Cream Packs Private Limited, India Jun 1998- Dec 2003

Factory Manager

Lead all associates in production operations with focus on optimal productivity and high standards of quality.

Address concerns raised by staff or clients regarding the factory’s processes, policies and any other item which required attention.

Develop and implement policies to improve plant safety and productivity.

Audits processes from time to time to ensure that items adhered to high safety and quality standards during the manufacturing process.

Education

Bachelor of Commerce - Accounting Major 1994

St Thomas College, Kerala India.

References

Available upon request.

Contact this candidate