*** ******* **** ****

Brandon, MS *****

601-***-****

adscy8@r.postjobfree.com

Rosiland Sewell-Jones

Qualifications

Twelve years of proven experience in business with reputable companies.

Excellent writing, oral and communication skills.

Typing skills: 60-70 words per minute.

Highly motivated and goal-oriented; Assertive, energetic, and personable.

Experience

2005–Present Social Security Administration Jackson, MS

Verbatim Hearing Reporter

Keep verbatim and official records of court proceedings involving claimant seeking disability.

Record, organize and file claimant’s testimony.

Travel to remote sites when necessary.

2002-2004 MS Farm Bureau Jackson, MS

Fire Analyst I

Maintained, edited, and corrected existing insurance policies.

Communicated with field agents for the purpose of providing customer service.

Sent proper correspondence to agents, mortgagers, and insurers.

1995-2000 Allstate Insurance Company Jackson, MS

Policy Processing Associate/Customer Service Representative

Analyzed and applied company procedures to claim information.

Produced certified copies of policy and loss experience records.

Selected the correct format, screen, or program for data entry.

Handled agent calls to answer compensation questions, concerns, and problems.

Assisted customers in making changes on their insurance policy.

1994-1995 TransUnion Credit Bureau Jackson, MS

Data Entry Operator

Updated existing data for credit reports.

Entered data onto system for special projects.

Education

1982-1986, Humphreys County High School, Belzoni, MS

Received Diploma

1986-1987, Phillips Jr. College, Jackson, MS

Received Diploma, Legal Secretary

2005-2006 Hinds Community College, Raymond, MS

2006-2007 Brown School of Court Reporting, Atlanta, GA

References Available Upon Request

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