Cindy Duerner
**** **** ***** ***, **********, CA. 95901
805-***-**** cell - *****.*******@*****.***
OBJECTIVE:
To find a medical assistant job in a medical office or hospital setting where I can use my skills and experience to have the opportunity to advance my career.
SUMMARY OF SKILLS:
Experienced in performance and training of Daily Activities of Life including hygiene, daily routine
activities such as dressing, shaving, light housekeeping, cooking, etc.
Basic Life Support (BLS) certified for Healthcare Providers including Infant CPR
Cardio Pulmonary Resuscitation (CPR) certified
Automated Electric Defibrillation (AED) certified
Experience in Emergency Room setting in supervision of psychiatric patients
Experience in Triage on First Aid Medical Response team
Proficient in Microsoft Office
Inventory Control Specialist including report verification for loss control
Customer Service Specialist including 3 years customer service professional
Quality Improvement Specialist including troubleshooting department efficiency and develop plan to improve service delivery
Experience in Newsletter composition, investigation, writing, editing, and distribution
Excellent in both oral and written communication skills
Responsible for direct supervision of 48 employees, with quarterly evaluations, training, disiplinary reviews
Set-up, calibration, and maintenance of airport screening equipment
Certified TSA Instructor including development of presentations, hands-on training of new recruits
PROFESSIONAL EXPERIENCE:
4/2017-present Certified Medical Assistant Aerotek/ QTC Medical Group
5/2014 – 3/2017 Certified Medical Assistant / Opthalmic Technician Retinal Consultants Medical Group
9/2011 - 11/2012 Administrative Assistant / Security Guard Segura Security Services, LLC Santa Maria, CA
6/2007 – 9/2009 Armed Security Guard Specpro, LLC
Baraboo, WI
9/2002 – 6/2007 Airport Screening Supervisor Department of Homeland Security
Madison, WI
EDUCATION:
8/2012 – 2/2013 National Certified Medical Assistant/Phlebotomy CTI Institute
3/2012 CNA certification SacMed Training
Sacramento, CA
4/1996 – 12/1997 Certification Programs Madison Area Technical College
Reedsburg, WI
CERIFICATIONS:
National Certified Medical Assistant 3/2014- present
Certified Nurses Assistant 3/2013- present
Certified Inventory Control Specialist 4/1996
Certified Customer Service Specialist 4/1996
Certified Quality Improvement Specialist 6/1996
Certified AED / CPR 3/2013- present
Certified BLS 3/2013- present
Certified Security Guard 11/2011- present