Customer Service Associate

JAALTYAH THOMAS

PROFESSIONAL SUMMARY

I'm very Flexible.

Quick responder and innovator who is personable, organized, and self-reliant in identifying solutions to bring high-reliability projects to a successful conclusion.

Customer service specialist with 2 years of customer service experience who is dedicated and detail-oriented,

Professional in customer-focused management with experience identifying issues and implementing solutions.

SKILLS

© Weekly Payroll © Business Development

© Expense control © Time management skills

© Quick learner © Excellent with kids

© Territory Sales Experience © Customer needs assessment

© Change Management © Sales

© Creative problem solving © Customer service

© Multi-Task Management

EDUCATION

High School 2021

Dr. Marvin Dunn Academy For Community Education El Portal, FL

Work History

Crew Member/Cashier February, 2018 to April, 2018

Burger King Opa-locka, FL

© Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.

© Provided support and mentoring to new team members as they learned various navigational duties, such as making food and taking orders

Customer Associate May, 2019 to November, 2019

Walmart Supercenter Hialeah, FL

© Used mgmt to complete customer service which resulted in satisfying my customer.

© Communicated merchandise needs and issues to appropriate supervisors in a timely manner.

© Stayed up to date on rapidly changing mgmt technology in order to provide outstanding support, develop proactive issue resolutions, and share the benefits of new

technologies.

Retail Associate May, 2020 to December, 2020

Old Navy Aventura, FL

© Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.

© Did stocking and quickly alerted management to low inventory levels.

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