Carolina Dagdagan
**** *. *** **** ******* Way WA. 98003
************@*****.*** - 619-***-****
Profile:
Detailed-Oriented Medical Assistant with 15+ years of experience providing optimal patient care and daily administrative operations of private physician’s offices and large medical group settings. Works collaboratively with care teams, and stays up to date on current standards and best practices
WORK EXPERIENCE:
Medical Assistant
•Auburn Internal Medicine Dr. Jack Goldman, Auburn WA. September 2021 to present
•CDA Child Development Associates (Provider) San Diego CA. July 2018 to April 2021
•San Diego Medical Group Dr. Wagner, San Diego, CA - February 2017 to March 2018
EDUCATION:
Diploma in Medical Assistant,
United Education Institute - Chula Vista, CA. November 2002 to July 2003
SKILLS:
Front office duties: Bilingual (English & Spanish) Medical Assistant Lead, Greeted patience ascertained purpose of visit and direct them to appropriate staff, collected patient information, performed data entry duties to include demographics, scheduled new appointments and follow-up, maintained a good record collecting patient co-pays, posted payments daily, recorded and processed payment, verified insurance information, prepped and corrected insurance billing documentation, checked in/out patients, answered telephone etiquette, handed multi-line switchboard being liaison between doctors, patients, pharmacist, reviewed and routed messages to appropriate staff and physicians, responded to and sent faxes, performed various administrative/office managerial duties, performed customer service orientation problem solving, maintain medical records correspondents files, 10 years of experience with E-Clinical Works software.
Back Office Duties: Triage, prepped patient with complaints of, measured vital signs, blood pressure, temperature, measured respiratory, Sp02 and heart rate pulse, EKG, phlebotomist, Injections Intermuscular, intradermal, subcutaneous for adults and children, spirometry, ear lavages, assisting the physician during exam, handling basic wound care, instructing patients about medication and special diets, DMV physical, sports physical and health physical.