Security Officer Customer Service

Alvinia Wooden

**** *. ****** *********, **** ***3, Las Vegas, Nevada 89121

D: 904-***-**** E: ****************@*****.***

Professional Objective:

With over 5 years of retail retention experience, I am a fair hardworking team leader that motivates team members to proactively secure all aspect the designated retail stores that produce high volumes in Sales. As a dedicated team leader, I posses all the interpersonal & problem solving skills that make it seamless to strive within a collaborative environment.

Retail Loss Prevention Specialist

Brosnan Risk Consultants, Las Vegas, Nevada 8.2020 – Present

As a Brosnan team member, I provide training, audits, incident resolution, analysis and consultation services to retail, grocery, restaurant, pharmacy and distribution centers nationwide.

Act as a crime deterrent while always maintaining a positive and professional demeanor.

Conduct standardized reports that are prompt, professional and accurate relative to incident.

Loss prevention management

Monitoring surveillance cameras & patrolling property perimeter.

Notify supervisors and on-site staff of any irregularities, suspicious activities, security breaches and/or safety hazards.

Provide exceptional customer service while maintaining a safe and secure work environment.

Remove wrongdoers or trespassers from the store I secure.

Secure premises as well as staff/personnel

Security Officer

Allied Security, Charlotte, North Carolina 2.2018 – 7.2020

As a Professional Security Officer for Allied Universal you will be responsible for the security and safety of our client’s property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

Accessed security points to secure designated areas.

Monitoring surveillance cameras & patrolling property perimeter.

Maintained a safe and secure work environment for patrons & personnel.

Notify supervisors and on-site staff of suspicious activities, security breaches and/or safety hazards.

Restraining trespassers

Submitted incident & medical reports of daily surveillance activity and important occurrences.

SKILLS

Dependable

Dtail-Oriented

Knowledge of premises policies & procedures

Notify supervisors and on-site staff of suspicious activities, security breaches and/or safety hazards.

Restraining trespassers

Staff Training/Onboarding

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