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Customer Service Csr

Location:
Atlanta, GA
Posted:
August 29, 2022

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Resume:

Akaycia Richardson

Insurance Account Representative

Atlanta, GA

adscxe@r.postjobfree.com

+1-720-***-****

As a proactive, administrative professional in fast-paced corporate environments.I am recognized and valued as a discreet and knowledgeable manager and partner, with the ability to juggle and prioritize needs while ensuring speedy responses to logistics and business concerns. Reputable for developing, implementing, and communicating policies and objectives, handling unforeseen issues, and serving as a liaison to clients, internal staff, and external contacts. Authorized to work in the US for any employer

Work Experience

Sales Representative

American Family Insurance - Atlanta, GA

November 2020 to Present

Outside Marketing

online marketing

Sales-Commercial and Personal

Cold calling

Finger printing

Create quote opportunity emails

State Farm Team Member

State Farm Mutual Automobile Insurance Company - Morrow, GA May 2019 to October 2020

Assist customers with detail questions

Policy review

Billing

Sales

PERSONAL LINES ACCOUNT MANAGER (CSR)

ROCKY MOUNTAIN INSURANCE SPECIALISTS - Denver, CO

August 2014 to September 2018

• Comprehensive knowledge of Microsoft, Outlook, Excel and Access

• Scheduling meetings and agendas staff

• Handle clients billing accounts

• Customer service

MED TECH- BROOKDALE SENIOR LIVING DTC, CO 0/25/2013 -08/10/2015

• Take and record vitals

• Administer and monitor medication

• Memory care

• Report incidents an patients changes in behavior Receptionist

Sunrise Senior Living - Denver, CO

May 2012 to January 2013

• Answering incoming calls on multi-line telephone

• Direct visitors and guest to correct departments

• Maintain main lobby area

Education

Diploma

MOUNTAIN VISTA HIGH SCHOOL

May 2011

Skills

• MS OFFICE (7 years)

• CALENDAR MANAGEMENT

• CLIENT RELATIONS

• PROJECT MANAGEMENT

• Customer Service (7 years)

• Cold Calling (2 years)

• Account Management

• Sales (7 years)

• Auto Insurance (7 years)

• Insurance Sales

• Memory Care (5 years)

• Salesforce

• Administrative Experience (7 years)

• Microsoft Outlook (7 years)

• Event Planning

• Office Management

Certifications and Licenses

Georgia Property and Casualty License

June 2019 to Present

QMAP( QUALIFIED MEDICINE AMDMINISTRATOR PERSON

A valid P&C License

driver's license

Colorado Property and Casualty License

March 2014 to March 2024

Additional Information

Skills & Abilities

Calendar Management •Travel Planning • Meeting Coordination • Project Management • Office Administration Client Relations • Expense Reporting • Issue Resolution • Management • MS Office • Phone System



Contact this candidate