Operations Manager Resort
Resume:
Marie Le
*********@*****.***
Reno, Nevada 89519
CAREER OVERVIEW
I have successfully led teams, managing operations in both office and construction for over 20 years.
My extensive experience incudes streamlining operations, improvement of expenses, increasing revenue improving inefficiencies in procedures. These have all played a part in helping me receive promotions and bonuses.
Extensive experience with interviewing, hiring and training while being heavily involved with the H.R. Manager to stay in the loop to better guide teams My high energy personality thrives in fast paced environments.
I welcome obstacles as challenges to be conquered and to learn from. Throughout my career, I have always been a leader with a “hands-on” approach. These traits, in addition to being a naturally proactive, self starter with common sense, sets me apart from others. As a born leader, I keep my eyes open for opportunities to improve procedures to streamline for efficiency and to save on both expenses and labor.
Main Strengths:
Loyalty, integrity, dedication and honesty
Proactive, can -do attitude
Removing obstacles
Vendor & project management
Determined, self starter personality
Education:
Atlantic Coast Institute - Real Estate Law-Associate degree KSU-Business Management-Bachelor's degree
Completed 75 hours for prelicensing broker course
Software Knowledge: * QuickBooks *Windows *RP-Onesite *MS Office * Outlook
*AvidXchange *Word * CRM *Rent *Microsoft * Rent Café * Excel* Rent Manager * ADP payroll
Positive attributes:
Exceptional in reducing expenses/increasing revenue
Polished professional
Proactive and driven
Introduced cost-saving initiatives to reduce losses and increase profit margin
Proficient in streamlining operations
Exceptional capability in problem solving and resolving conflicts
Removing obstacles to increase team progress
Quick decision making abilities that are made in the best interest of the company
CAREER HISTORY
Director
FPI Management 5/2022- present
Oversee 584 units, 12 staff, 30 vendors
Heavy admin tasks, heavy payables & receivables
Upon takeover, office was 3 months behind in everything, therefore I worked 70 hr weeks to avoid having services cancelled
Prioritization and organization was put in to play in order to address all issues urgently
Operations Manager
Allied-Orion 7/2021- 4/2022
●Responsible for all day to day operations approve payroll, stringent with expenses, heavy admin duties
●Managed budget, assist on creating budgets, used P& L and budget often
●Creating and enforcing company policies and procedures
●Streamlined operations in office & maintenance departments
●Interviewed, hired, trained and terminate when necessary
Operations Manager
Friedlam Partners 12/2018 – 5/2021
● Managed all day to day ops, heavy admin tasks, reviewed and approved or denied applications, scanned payments
● Created and implemented procedures which limits unapproved overtime
● Created office and company policies to protect employer
● Handled conflicts and obstacles effectively
PM to Regional Operations Yeager Development 3 /2012 – 9/2018
●Manage all day to day operations with renovations, expenses and staff
●Managed 35 staff, 6 locations
● Coordinate construction crews, ensuring deadlines are met
● Handled conflicts and obstacles effectively
● Responsible for all day to day ops, approve payroll, payables, any admin tasks that are needed
●Creating and enforcing company policies and procedures
Resort Manager PNC Developers 2 /2007 -3/2012
●Worked side by side with Board of Directors
●Responsible for final sign off on scope of work before approving final payment
●Responsible for helping coordinate the Yacht Club functions and café inside the resort in addition to the condominiums day to day operations and finance
●Assisted with final color schemes and additional interior such as countertops, cabinets and flooring
●Participated in creating budgets, handled A/R and A/P,vendor management, interviewing, onboarding
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