Customer Service Sales Associate
Resume:
Bonni Briggs
Address: **** * **** ******
Yakima, WA 98902
Mobile: 509-***-****
Home: 509-***-****
Email: ***********@*****.***
CORE STRENGTHS
● Strong organizational skills
● Active listening skills
● Seasoned in conflict resolution
● Sharp problem solver
● Courteous demeanor
● Energetic work attitude
● Large cash/check deposits expert
● Store maintenance ability
● Inventory control familiarity
● Top sales performer
● Customer service expert
● Adaptive team player
● Visual merchandising proficiency
● Fashion knowledge
● Creative problem solving
● Customer Service
● Telephone Skills
● Reading Comprehension
● Prioritization
● Service Orientation
● Speaking
● Client relations
● Money handling
● Cashiering
● Organization
CAREER OVERVIEW
● Highly enthusiastic customer service professional with eight years client interface experience.
● Personable and responsible Cashier with eight years in retail and customer service.
● Solid team player with upbeat, positive attitude.
● Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.
● Hands-on, Hardworking
● Highly motivated, High-performing
● Innovative
● Mature
● Meticulous Highly Motivated.
● Multi-task-oriented.
● Very Organize.
● Is very positive.
● Productive, Responsible, Self-directed, Self-driven, Adaptable, Customer-focused, Customer-service focused.
● Dedicated, Dependable, Flexible hours and days.
ACHIEVEMENTS
● Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
● Sales
Consistently generated additional revenue through skilled sales techniques.
● Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
WORK HISTORY
June 2017 to present
Matson Fruit
Yakima, WA
Quality Control
Job Duties:
*Check product for quality, disease,and deformities
*Record findings into a digital database
*Check weight for accuracy
*Pack product for distribution
*Maintain cleanliness of work area
*Respond to and complete any other tasks that my supervisor requests January 2005 to January 2016
Caregiving
Oak Harbor, WA
Caregiver of Mother
Job Duties:
*Read and recorded temperature, pulse and respiration.
*Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
*Assisted with adequate nutrition and fluid intake.
*Planned, prepared and served meals and snacks according to prescribed diets.
*Provided transportation, assistance and companionship to clients.
*Cleaned and organized patients' living quarters.
*Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
*Positioned residents for comfort and to prevent skin pressure problems.
*Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
*Provided patient and family with emotional support.
*Exhibited compassionate care and communication with regard to issues of death and dying.
*Administered simple range of motion exercises.
*Comforted patients and provided them with reassurance and encouragement.
*Maintained a clean, and orderly environment.
March 1999- February 2003
RiteAid
Bellvue, WA
Customer Service Rep/Cashier/Stocker
Job Duties:
*Performed store opening duties, including counting cash drawers and product presentation.
*Worked as a team member performing cashier duties, product assistance and cleaning.
*Expressed appreciation and invited customers to return to the store.
*Managed quality communication, customer support and product representation for each client.
*Promptly responded to general inquiries from members, staff, and clients to best of ability.
*Assisted customers with store and product complaints. Stocked and rotated inventory regularly.
December 1993 to March 1998
Sears
Bellvue, WA
Sales Associate/Cashier
Job Duties:
*Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
*Showed special attention to detail and design of products.
*Trained new employees regularly.
*Earned “Top Seller” for two consecutive quarters.
*Excelled in exceeding daily sales goals.
*Developed highly empathetic client relationships and earned reputation for meeting sales quota.
*Achieved high sales percentage with consultative, value-focused customer service approach.
*Computed accurate sales prices for purchase transactions.
*Worked as a team member performing cashier duties, and product assistance.
*Designed and suggested new display ideas to improve accessibility to merchandise which increased sales.
Displayed customer appreciation always greeted and invited customers to return to the store.
*Assisted customers with store and product complaints.
*Guaranteed positive customer experiences and resolved all customer complaints.
*Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
*Recommended, selected and helped locate merchandise based on customer needs and desires.
*Regularly sought opportunities to upsell and add on additional merchandise.
*Communicated all merchandise needs or issues to appropriate supervisors.
*Stocked and rotated inventory regularly. As well as organized the store by returning all merchandise to its proper place.
January 1989 to November 1992
Little Caesars
Bellevue, WA
Shift Supervisor
Job Duties:
*Prevented store losses using awareness, attention to detail and integrity.
*Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
*Trained new employees regularly
*Achieved high sales percentage with consultative, value-focused customer service approach.
*Worked as a team member performing cashier duties, product assistance and cleaning.
*Counted sales, cash from till.
*Made bank deposits.
*Took inventory regularly.
*Expressed appreciation and invited customers to return to the store.
*Managed quality communication, customer support and product representation for each customer.
*Worked under strict deadlines.
*Interacted with customers and retail buyers.
*Successfully interacted with customers.
*Assisted customers with store and product complaints.
*Guaranteed positive customer experiences and resolved all customer complaints.
*Compiled weekly monetary reports and records for store managers.
*Maintained adequate cash supply in cash drawers in multiple checkout stations.
*Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
*Managed cash stock and inventory balances accurately.
*Increased store sales by 20% by upselling merchandise. EDUCATION
● 2004-2006
Skagit Valley Community College
Oak Harbor, WA
Associate of Arts General Studies
Contact this candidate