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Customer Service Assistant Manager

Location:
Denison, TX
Posted:
August 29, 2022

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Resume:

Hanna Gray

** ********* ****

Denison tx, *****

903-***-****

adscun@r.postjobfree.com

Skills

*Employee Scheduling *Employee Performance Evaluations

*P0S Software Experience *Accurate Money Handling *Motivated Team Player

*Inventory Management * Training and Development *Cash Register Familiarity

*Data Collection and Analysis * Credit Card Transactions *Friendly Demeanor

*Opening and Closing Procedures * Recruiting and Interviewing Experience

February-2013 - PRESENT

Choctaw casino & Resort - Durant - Assistant Manager

● Worked with the team to improve efficiency on various projects .

● Provided weekly work schedules to employees to accommodate business demands and vacation requests

● Charge of office administration and payroll.

● Interviewed, hired, and trained new staff members, ensuring that they were well - versed in company policies and procedures.

● Offered current employes the chance to take advantage of additional training opportunities

● In charge of inventory, ordering and stocking

● Worked with other venues and help out as much as possible March-2010 - February-2013

Herald Democrat - Customer service

● Answering and taking phone calls

● Helping subscribers with their product

● Correcting deliveries and helping customers.

● Computer experience, excel, and word

Education September- 1999- May 2013

S&S High School - High School Diploma

Professional Summary

Skilled in employee training and utilizing organized approaches to handle daily planning, schedululing, and customer service needs. Recognized for successfully turning a struggling venue operations in order to achieve long- term growth. Leader with organized nature and an analytical problem solving approach who is goal oriented and enterprising. Offering a can do attitude and a track record of success in coordinating and monitoring operations across multiple departments . To maintain staff satisfaction and performance targets, establish and enforce consistent standards and procedures. 2



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