Data Entry Customer Service
Resume:
Simranjit Singh Sandhu Stittsville, Ottawa
*******************@*******.***
Summary
Highly proficient in data entry with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Experience
Data Entry
Grewal Eye Institute, Chandigarh, INDIA
A JCI (Joint Commission International),
and NABH accredited organization
April 2014 – May 2018
Responsibilities
Type correspondence, reports, text and other written material from rough to draft.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Enter customer orders, vendor receipts, and invoices, into the offline system.
Compile statistical reports on payments, orders, and outstanding invoices.
Input hand-written customer orders and cash, credit, and check payments into the system.
Confidentially handled business tax information, legal documents, and customer information.
Adjusted settings and format, page layout, line spacing and other style requirements.
Documents completed work in appropriate logbooks.
Drafted reports for upper management as directed.
Sorted documents and maintained an organized filing process.
Added new material to file records and created new records.
Scanned documentation and entered it into the database.
Compiled quarterly budget reports, financial spreadsheets and organizational charts to improve office organization.
Identified data entry errors and reported them to necessary departments.
Produced monthly reports using advanced Excel spreadsheet functions.
Obtained scanned records and uploaded them into the database.
Entered numerical data into databases in a timely and accurate manner.
Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
Compiled data and ensured accuracy prior to input.
Recorded and filed employee benefit, salary and annual evaluation information.
Maintained a hard copy backup of all the sensitive data.
Cashier
Taj Pharmacy, Chandigarh, INDIA
February 2012 – April 2014
Responsibilities
Greeted customers promptly.
Engaged with customers in a sincere and friendly manner.
Received customer payments.
Totalled bills and calculated taxes.
Created attractive displays to promote items.
Processed customer returns.
Completed purchases using Point of Sale systems.
Collected and stored coupons.
Directed customers to store locations.
Answered customer telephone calls promptly and in an appropriate manner.
Alerted customers to upcoming sales events and promotions.
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Trained new cashiers on procedures, customer service and sales techniques.
Skills
MS Word
MS PowerPoint
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
MS Excel
MS Outlook
HTML
CSS
Windows and Macintosh
Soft Skills
Excel formulas
Data entry
Spreadsheet management
Mail distribution
Sorting packages
Data verification
Report drafting
Logbook maintenance
MS Office proficiency
Data conversion
Academic Education
Bachelor of Arts from Punjab University Chandigarh, India in 2001-2004.
Post Graduate Diploma in 3D and Computer Graphics from Maya Academy of Advanced Cinematics, Chandigarh in 2007-2009.
Simranjit Singh
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