Customer Service Forklift Operator
Resume:
Alonzo Watson
Fresno, CA 93727
**************.**@*****.***
OBJECTIVE: Obtain a challenging leadership position where I can apply creative problem solving and lean management skills with a growing company SKILLS: CNC operator certified, certified forklift operator sit down, stand up, reach trucks, and walk with 25 years of experience. Certified SERV safe sanitation, and 20 years hands-on carpentry.
EXPERIENCES:
BIRCHWOOD FOODS
10/ 17/14 to 3/ 16/19
Kenosha, WI
Position: Floor Lead in Shipping and Receiving
Responsibilities: Forklift operator and repair, product scanning, and kept logs of inventories.
• Operated stand up/reach truck forklift loading and unloading product in sub-zero freezer.
• Maintained forklift equipment to ensure proper functioning of the equipment
• Assisted in materials loading and unloading on platforms and lifting devices.
• Coordinated loading and unloading operations.
• Picked, packed, and scanned orders and doing inventory. OLD SETTLERS
11/ 11/07 to 10/ 17/15
Union Grove, WI
Position: Supervisor
Responsibilities: Customer service, oversee employees, ordered supplies, scheduling and maintenance.
• Supervise crew members.
• Expanded interpersonal and professional communication skills through serving customers, working with staff to ensure proper directions are being followed.
• Managed staff in the operation of the kitchen and food service function.
• Trained staff and new hires in areas of Food Handling and Point of Sale Operation
• Trained new hires to the standards of the company.
• Performed other job-related duties
KENTUCKY FRIED CHICKEN
06/01/99 to 02/04/07
Milwaukee, WI
Position: Shift supervisor
Responsibilities: supervising employees, customer service.
• Managed staffing and scheduling for employees
• Provide daily customer service to customers daily to insure customer satisfaction. Responsible for troubleshooting issues with food handling and preparation
• Identified and implemented enhancements to customer service and communication to improve efficiency and customer satisfaction
• Ensured customers got fast, accurate, and friendly experience every visit.
• Maintained a positive customer environment and resolved all customer issues QUAD GRAPHICS
08/26/95 to 07/16/99
Milwaukee, WI
Position: Forklift Operator in shipping and receiving Responsibilities: Service machine and filled orders and inventory.
• Loaded and unloaded all trucks using various forklifts and hand trucks.
• Operated dock levelers.
• Staged and organized all incoming and outgoing product.
• Performed daily safety and maintenance checks of lift vehicles.
• Performed shipping and receiving duties
EDUCATIONS:
Milwaukee Technical Area College Associate Degree for Certified CNC Operator Setup and Design
700 W. State Street
Milwaukee, WI
Bayview High School 2751 S.
Lenox Street Milwaukee, WI
References available upon request
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