Project Manager Business Analyst

Richard Greenberg

Newport Beach, Ca. ***** • 949-***-****

*************@*****.*** • www.linkedin.com/in/richard-greenberg-007

Summary

I have been successfully completing software projects on time and within budget throughout my career.

Understanding business needs and converting them to the right technical solution is key. Regardless of my position, I have strived to meet the needs of the application owners.

Work Experience

Mazda USA, Inc. (via Kforce), Irvine, California 10/2021 - Present

Project Manager / Consultant

Worked as a Project Manager to implement new and improved Connected Vehicle (CV), My Mazda Application (iOS and Android devices) and My Mazda Web Site features. Worked for the Mazda North America Organization (MNAO) IT department and coordinated with other departments (Warranty, Customer Experience Center, etc.) both in the U.S., in Japan (Mazda Corporate (MC), MC IT), Canada (Mazda Canada, Inc. (MCI) and vendors (on and offshore.)

Created a Business Requirement Documents (BRD) and Project Charter for the new CV and My Mazda App Recall Notification features. Worked with a vendor to define the project scope and create a Statement of Work (SOW). Worked on the budget and created a project plan. Managed to the plan during implementation.

Worked on CV features including Recall Notifications, Subscription Management and User Based Insurance (UBI.)

Reported status to senior management including high priority issues tracked and their resolutions.

Intellitech Innovations II, Inc., Fonda, New York 05/2021 – 10/2021

Software Engineer / Consultant

Worked on several Java/Spring/Grails applications. One for Truck routing for various shippers. This automated system allows for on-line bids and scheduling. Contributed to both the back end using MySQL and the front end using bootstrap. Another application runs analysis against Lung Screening data stored at various sites around the world. These applications were both done under an Agile fashion using Jira Kanban and Scrum management.

Developed a new web site for VAPALS-ELCAP (VA-Partnership to increase Access to Lung Screening project - Early Lung Cancer Action Program) Management System. Both the front end and back end were built. Working with an older Mumps (M) codebase, a demo site, and the subject matter expert a new web site was developed. This used the MEAN stack. In addition to Angular this site makes use of Mongoose, Bootstrap, Moments, Form Validation and i18n modules Also contributed updates to a related WordPress site. The VAPALS-ELCAP was managed as a Waterfall project.

Avanir Pharmaceuticals, Inc. (via CyberCoders), Aliso Viejo, California 11/2020 - 04/2021

Software Engineer / QA / Documentation Consultant

Worked various roles (QA/QC, documentation, test design) on the Avanir commercial applications which support all sales team functionality managed via Agile (Jira) Scrum sprints. Involved in the implementation of an upgraded HCP/HCO (MDM – Casandra – Datastax) management system which integrates with the Avanir data warehouse (CDW / DW – Snowflake), Veeva CRM (SalesForce) and various other applications (IQVIA OneKey, Concur, Centris, Polaris, etc.) Worked to document older existing processes and newer planned processes including SOPs, DIAs, DDSs, etc. Worked Jira issues to ensure testing was complete and documented. Also worked Tableau dashboards.

Zapways, Inc., Irvine, California 11/2019 - 09/2020

Business Analyst - Software Engineer

Implemented a system for creating Electronic Airline Job Cards from SGML Airline Maintenance Manuals. This improved the Zapways system which is sold to Airlines around the world. This significantly increased the cost savings of Airlines while meeting their regulatory requirements.

Worked with SMEs to gather, define and document the requirements.

Created an implementation plan from the requirements.

Designed and implemented the conversion process for taking SGML to XML/HTML Job Cards via XSLT

using XSL technology plus JavaScript, CSS, batch, sed and PowerShell components.

Designed and implemented the process for creating CSV files for database population to manage the revisions of the Job Cards and the Airline Maintenance Manual (AMM.)

Designed and implemented a signature process (JavaScript, CSS, C Sharp - C# (MVC)) for the Job Cards.

Designed and implemented a conversion to PDF (PowerShell, Chrome, CSS, JavaScript) for the HTML Job Cards.

The Willows - A Retirement Community, Laguna Hills, California 09/2019 - 01/2020

Software Engineer - Business Analyst

Built and deployed a full stack meal plan application. This application improved the process for residents and guests while saving time and money for the management team.

Worked with the SMEs to gather, define and document the requirements.

Created an implementation plan from the requirements.

Defined and built and delivered a MEAN stack (Angular, Bootstrap) application for the meal plan.

Features included allowing residents and non-residents to schedule meals. Tracking the resident’s payment plans and their payment. Checking in diners. Allowing the Kitchen to order items based on scheduled meals. Reporting on past, current, and future meals.

Note: This was a Waterfall managed project.

Toyota Motor Sales, U.S.A., Torrance, California 03/2006 - 04/2019

Technical Project Manager

Worked on a variety of projects over many years to improve the Toyota quality system, their dealership web sites and several internal and external applications.

Improved the Toyota QA process by leading the effort to move from Interleaf to Documentum. Defined the requirements to port to Documentum from Interleaf. Designed the security system. Enhanced the system and led the UAT effort. Coded in Java. Created Visual Basic application to add attribute information into Word Documents.

Met government regulations delivering CARB (California Air Resources Board) quarterly reports. Also produced reports for other states. Worked with Business SMEs to gather and document requirements, then designed, implemented, and tested the Oracle SQL application for creating the reports.

Enhanced Web site via converting XML for Owners’ Manuals to HTML5 via XSL and used CSS for styling to mimic FrameMaker authored PDF manuals.

Defined the requirements for automating the processing of FrameMaker and QuickSilver delivered manuals (Owners, New Car Features, Quick Guides) via customizations (Visual Studio/C++, Lisp) for preparation and batch processing for Web sites. Trained and supported the Desktop Publishers on the application.

Supported tools (Java, Visual Studio/.Net) to take manuals delivered in XML format and prep them for web sites. Trained and supported the Desktop Publishers on the process.

Designed processing, management and publishing of Service Bulletins and then led training for the Business users of the system.

Designed, tested, and supported tools (Java) for Calibration and Multi-Media processing for web sites for import into vehicles.

Decreased software improvement turnaround time via the use of SAHI (JavaScript) for automating QA/UAT including workflow options of the Toyota QA system. Mentored the QA team (off site vendor) and Business users on the use of the testing tool. Evaluated other testing tools.

Defined and provided data to Business decision makers, by defining and implementing various reports (SQL/.Net), to help manage the documentation on their web sites.

Some of the above applications were started as Waterfall projects and migrated over to Agile Scrum incremental upgrade implementations. Contributed to Stories and Epics for these. Also worked as the Scrum master on some of these.

BroadVision, Inc., El Segundo, California 04/2000 - 03/2006

Technical Manager – Project Manager

Project Manager/Design Lead on Toyota (TMS) applications including Technical Information System for Dealership Service Technicians and Quality Control content management system (ECM, CMS). Lead the team that delivered business process improvements (extremely high ROI) across many worldwide organizations including Toyota Motor Sales USA, Toyota Motor Corp. (TMC – Japan), Toyota Motor Manufacturing North America (TMMNA) and Toyota Canada Inc. (TCI). Managing the authoring, reviewing and release of content, delivering the right content, to the right person, at the right time, in the right location and in the right format.

Project Manager for St. Jude Medical Application. This new drug application controls the management and distribution of information in an FDA regulated setting. Defined the requirements for implementing this solution.

Project Manager for Boeing (Long Beach) Applications. A contract system was developed to allow Boeing to track all documentation concerning contract negotiations and commitments for manufactured aircraft. Another system controls and distributes policy and procedure documents plus instructions on aircraft assembly to various Boeing organizations including the shop floor following FAA regulations.

Project Manager on FAA BladeRunner prototype. Via the use of the product, demonstrated to the FAA how content can be managed and distributed in a cost effective and highly efficient manner.

Project Manager on EDS/BellSouth. Migration from older Interleaf technology to BladeRunner technology.

Project Manager on AAA. Migration from Interleaf Publishing and Informix database technology to authoring using XML via Epic and content management via One-To-One Publishing.

Lead other BroadVision projects for customers including USPS, Compaq Computer and Motorola.

Education

Master of Science, Computer Science, Harvard University, Cambridge, Mass.

Bachelor of Science, Mathematics, State University College of N.Y. at Buffalo, Buffalo, N.Y

Contact this candidate