Customer Service Sales Manager

William Clark

404-***-**** *****************@*****.***

Objective

Seasoned sales and legal executive with 20+ years of sales and customer service experience seeking position focused on building relationships with clients, maximizing sales and working as part of a team. Skills & Abilities

MANAGEMENT

· Experience in recruiting, training, and developing sales associates and managing assigned divisions to consistently achieve key metrics and sales goals.

· Well versed in supporting team goals and objectives in a manner that is consistent with good business practices and that adheres to company policies, procedures, and core values. SALES

· Proficient in developing online sales strategies and identifying business opportunities. Performed product marketing and sales using the Internet. Consistently and profitably met new and used vehicle sales quotas through expert management and leadership of the sales team. COMMUNICATION

· Excellent communication skills with extensive background working as a top trial attorney in Atlanta. Experience

INTERNET DIRECTOR CURRY HONDA 2018 – 2022

E-COMMERCE DIRECTOR 2014 - 2018

SALES MANAGER 2004 - 2014

· Oversee daily activities of sales team to meet sales objectives.

· Educate sales team on online marketing techniques.

· Ensure that all customer inquiries are addressed promptly.

· Analyze sales related issues and provide corrective actions.

· Identify, qualify, and contact potential customers.

· Build positive and productive relationships with customers.

· Contact customers, explain product features, negotiate prices, and complete sales.

· Ensure compliance with company policies and regulations.

· Understand customer needs and recommend suitable products.

· Stay up to date on product knowledge and ongoing promotions.

· Evaluate performance of sales agent and provide appropriate feedback.

· Develop the best practices to improve sales and profitability.

· Work with sales team to achieve monthly sales quotas. Page 2

· Schedule sales meetings to discuss issues and updates. BURR & FORMAN LAW FIRM 08/2000 – 2/2004

· Obtained favorable results while representing various clients in complex, multi-million-dollar contract litigation.

· Managed all aspects of cases from inception to completion.

· Maintained close relationships with clients.

JACKSON LEWIS PC LAW FIRM 05/1995 – 8/2000

· Grew labor and employment law firm practice working primarily on cases covering healthcare, self- service labor and employment law compliance.

FRANKEL HARDWICK TANNENBAUM FINK & CLARK LAW FIRM 08/1978 – 05/1995

· Facilitated the everyday operations on behalf of the firm, supervised support staff, developed and implemented office initiatives and ensured that the law office remained compliant with state, federal and local regulations.

· Conducted comprehensive and extensive research and analysis of complex legal and factual issues to satisfactorily recommend a course of action.

· Prepared trial briefs, opening statements, closing statements, dire and research prospective jurors.

· Interviewed and prepared questions for the trial of witnesses, defendants, and clients.

· Conducted jury trials and any other necessary hearings at court.

· Litigated hundreds of civil jury and non-jury trials, appeared in court for thousands of motions and judicial conferences.

· Researched and wrote thousands of legal motions, led hundreds of witness depositions,

· Prepared witnesses for trial, interacted with clients on defense strategies, negotiated hundreds of formal and informal financial settlements.

POWELL GOLDSTEIN FRAZER & MURPHY LAW FIRM 06/1972 – 08/1978

· Researched and analyzed the law on xyz issues and wrote briefs for submission to supervising lawyers in the firm.

· Analyzed and summarized complicated legal documents, including contracts, and suggesting alterations to those documents.

· Performed discovery of various copies of information in preparation for litigation. Education

JURIS DOCTOR 1971 GEORGE WASHINGTON LAW SCHOOL BACHELOR OF SCIENCE 1969 DREW UNIVERSITY

· Major: Political Science

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