Catherine Colburn

Montgomery, AL *****

adscqu@r.postjobfree.com

+1-334-***-****

Work Experience

Unit Secretary

Montgomery Mental Health Authority - Montgomery, AL June 2021 to March 2022

Welcomed patients and visitors in person and on the telephone Efficiently conducted check-in, check- out, and rescheduling procedures Verified insurance coverage and insurance authorization Collected copays and balances at time of appointment Answered, triaged and appropriately routed incoming calls Accurately entered all patient demographic, billing, and insurance information in the electronic medical record Received, reviewed, and distributed documentation to appropriate staff members in a timely manner Reviewed patient schedule for following day and verifies all necessary paperwork is on file. Following up with patients for any missing documentation Ordered unit supplies to maintain inventory of the unit's equipment stock and supplies. Assisted with receiving, distributing, and sorting supplies brought to the unit. Prepares requisitions and reports for maintenance repairs Performed other duties as assigned

Legal Assistant

Law offices of Robert Troy Teague - Montgomery, AL April 2018 to April 2021

Draft and file legal documents, interact with court personnel, notarize legal documents, debt collection, process serve, organize and put evidence binders together schedule clients, update clients on case. Legal research and review, monitor cases, skip trace, and other duties as ask Office Administrator/ Billing

Alexander Counseling

January 2017 to February 2018

Patient records maintenance, filing, scheduling, notes, billing, invoices, payments, collection, answering phones, QuickBooks, intake, insurance claims.

Manager

Hairmasters Regis Corporation - Prattville, AL

January 2015 to January 2017

Customer service hiring scheduling bank deposits monthly reports quarterly reports stock teaching opening closing cut style color hair

Customer Service /Owner Operator

Cuts by Cat

June 2013 to May 2015

Cut color style for hair clientele, make deposits, license and training, submit reports, pass inspections, scheduling, retail sales, marketing, inventory maintenance. Legal Secretary

Law Offices of Dayna Burnett - Montgomery, AL

April 2009 to May 2012

Draft and file legal documents, interact with court personnel, notarize legal documents, debt collection, process serve, organize and put evidence binders together schedule clients, update clients on case. Legal research and review

Skip tracing for collection accounts.

Bar Manager/ Bartender, Club

322

June 2006 to April 2009

322

• Order and log inventory, make deposits, balance check book, pay debts, business license, Alabama Beverage Control communication and guidelines, customer service, payroll, Scheduling, cash out reports, marketing, health inspection maintenance. Assistant Manager,

Speedee Cash

June 2004 to June 2006

Customer Service, loans, collections, deposits, reports, store checking with QuickBooks, title liens, accounts payable, accounts receivable, data entry, repossessions, collections Assistant/ Secretary

Kubiszyn Agency

June 2003 to June 2004

Rental property management, tax records, payroll, collections, pay bills, errands, deposits, insurance client maintenance

Medical Technician

Medical Tech, Schaeffer Eye Center - Birmingham, AL June 2002 to June 2003

Assist patients during eye exams and evaluations, coach new contact lens patients on care of contact lenses and eyes, work with reps on new products and product exchange, inventory of product, update patient charts, follow up with patient after exams, prep patient for exams, assist on contact lens studies. Production/ Shipping Clerk

HW Chair Company

January 2000 to June 2002

Production, shipping, inventory, quality control, loading, packaging, assembly Education

Some college and experience

Shelton State Community College

2005

Troy State University Montgomery

1997 to 1998

Thorsby High School

1979 to 1991

Skills

• Word (5 years)

• Excel (2 years)

• Power Point (1 year)

• typing (2 years)

• organization (10+ years)

• communication skills (10+ years)

• research skills (6 years)

• creative skills (10+ years)

• Alabama Notary Certification (4 years)

• QuickBooks (7 years)

• Administrative experience

• Microsoft Office

• Multi-line phone systems

• Microsoft Excel

• English

• Microsoft Word

• Google Suite

• Accounts Payable

• Legal Research

• Legal Drafting

• Event Planning

• Office manager experience

• Time management

• Microsoft Outlook

• Management

• Project management

• Accounting software

• Title processing

• 10 key calculator

• Hair styling

• Sales

• Document management

• Retail sales

• Microsoft Powerpoint

• Microsoft Access

• Office experience

• Front desk

• Medical office experience

• Dispatching

• Personal Assistant Experience

• Accounting

• Payroll

• Human Resources

• Data Entry

• Account Reconciliation

• Customer service

• Shipping & receiving

• Debits & credits

• General Ledger Accounting

• Accounts Receivable

• Documentation review

• Social media management

• Computer literacy

• Phone etiquette

• Leadership

• Assistant manager experience

• Banking

• Intake

• Basic math

• Patient monitoring

• Analysis skills

• Research

• Computer skills

• Lending

• Writing skills

• Organizational skills

• Medical collection

• Google Docs

• Affiliate marketing

• Recruiting

• Medical terminology

• Databases

• Windows

• Sales administration

• Customer support

• Medical records

• EMR Systems

• Personal Lines licensee ( insurance) (Less than 1 year) Certifications and Licenses

CPR Certification

Bartender License

Assessments

Recruiting — Proficient

February 2022

Managing the candidate sourcing and selection process Full results: Proficient

Front desk agent (hotel) — Highly Proficient

February 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have my insurance license in personal lines for Alabama

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