Service Representative Customer

Zaheer Garner

Atlanta, GA *****

*********@*******.***

+1-404-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

LexisNexis Risk Solutions Group - Atlanta, GA

August 2021 to Present

Email support. Working with sensitive data (SSN DL# etc..) Taking inbound calls answering questions about consumer credit reports, sending consumer reports, starting disputes. Working in salesforces and MBS.

Cabin Service Agent

DGS Delta - Atlanta, GA

September 2020 to March 2021

Responsible for cleaning and maintaining aircrafts. Customer Service Representative

Convergent - Sandy Springs, GA

March 2019 to June 2020

Took inbound calls, discussed account information. processed payment extensions. Took payments, notated accounts. Advised customers, answering questions regarding account. Worked primarily in salesforce.

Education

Some College

High school diploma

Skills

• Customer Service (5 years)

• Live Chat

• Technical Support

• Account Management

• Salesforce

• Computer Operation

• Troubleshooting

• Computer Networking

• Retail Sales (5 years)

• Customer Service Skills (6 years)

• Sales Experience (5 years)

• Customer support

• Typing

• Analysis skills

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