Linda D Lewis

253-***-****

adscpn@r.postjobfree.com

Professional: Posses the skills and knowledge needed to direct personal, resources, to improve program efficiency. Provide technical support and in-depth knowledge dealing with contract actions, program control, and logistical systems that support expeditionary readiness.

Expertise:

Plans and Programs

Research

Agile Values & Practices

Finance & Legal

Customer Service

Government Contracting

Program Presentations

Evaluating Programs

Knowledge of Industry

Staffing & Business

Risk Management

Facilitation & Collaboration

Qualifications:

Concise understanding and applications of the Federal Acquisitions Regulations (FAR)

In depth knowledge of all facets of contract closeout process for the AF and other Fed Agencies

Skilled in developing Financial Management Reports such as Pivot Tables and Commanders Resource Integration System (CRIS) Reports

Exercises supervisory personnel management responsibilities

Ability to communicate effectively, both orally and in writing.

Knowledge of claims processing procedures and processes for resolving disputed claims.

Astute in analyzing issues of effectiveness, efficiency, and productivity for programs

Strong working knowledge in building relationships with local agencies to include industry

Skilled understanding of contracting techniques that provide the responsiveness and flexibility necessary to enable agile acquisitions

Skilled at viewing contracts to do business and deliver capability to the fight

Skilled in Microsoft Excel and the ability to type 50 words a minute

Strong knowledge in varied and advanced functions of word processing and documents

Ability to use and maintain a high degree of empathy, tact, and diplomacy when advising customers and dealing with sensitive patient issues.

Develop solicitations and evaluate responses. Compile complete bidders' list from qualified applications, knowledge of suppliers, contacts with trade associations, Small Business Administration, or other sources

Ability to understand social services delivery systems as well as concepts, principles, theories, and practices of social or behavioral science

Ability to provide in layman’s terms of difficult issues referred by customers

Reviewed new or proposed HR policies, guidelines that have impacted the organization practices

Demonstrates ability to interpret and apply appropriate regulations, policies and procedures relating to a variety of grant mechanisms

Collections Specialist for Parallon: From January 2022- to present Montgomery, AL

Referred calls and accounts to the appropriate parties based on customer inquiries

Worked with patients and guarantors to secure payments on outstanding accounts

Updated patient accounts record to identify actions taken on the account

Identified problem accounts and escalated as appropriate

Demonstrated proficiency in Microsoft Office applications as required

Achieved passing quality review scores per unit requirements

Able to perform basic mathematical calculations, balance and reconcile figures

Ability to analyze medical coverages through insurances

Able to advise patients and guarantors on the coverage that was paid through their medical coverage

Academy Trainer for Walmart: From August 2021 to January 2022 Montgomery, AL

Provided customer service by acknowledging the customer, identifying customer’s needs: assisting with purchasing decisions, locating merchandise: and resolving customers issues

Operated equipment such as cash registers and other tools to process customers purchases.

Provided hands on learning experience for associates in the classroom and on the floor

Supported store operations by executing daily workload and processes; modeling One Best Way (OBW) standards and procedures

Served as manager when team lead was not present to ensure all task were performed

Receives, stocks, and organizes merchandise and supplies from distribution centers supplies throughout the facility by managing inventory flow

Contract Closeout Specialist: From October 2018 to March 2021 Gunter AFB, AL

40 Hours/Week

$65,000/Year

Experience/Accomplishment

Employed ethical and professional methods to research and analyze the documents needed

to adequately facilitate the contract closeout process

Established a checklist to ensure that the contract closeout process was IN ACCORDANCE WITH (IAW) with the FAR

Coordinated 4 closeout actions totaling $500,000 with Vendors, Defense Contract Management Agency, Defense Finance and Accounting Service, and Defense Contract Audit Agency in

preparation for de-obligation of these funds from contracts

Developed an Excel Tracking System for more than 100 closeout actions for vendors

Worked closely with Contracting Officer and Program Manager in order to establish protocol

for 100 plus inbound contracts

Prepared more than 100 plus detailed contract documents such as 1594s, CRIS reports, and

Release of Claims for various contract actions totaling 30M

Developed firm fixed-price, Cost Type, time and materials, indefinite delivery and Blanket Purchase Agreement

Served as Contract Closeout Specialist for the AF Netcent-2 Application Services Full and Open Contracts. Conduct several contract actions such as, modifications, and the analyzing of vendor questions regarding the operations and functions of NC-2 Application Service Large Contract

Taught contract closeout procedures to 5 HIK personnel

Conducted self-inspections developed, tracked and analyzed metrics used to measure the contractor’s compliance

Worked with electronic filing of documents with EDA, PIEE, DFAS, My Invoices systems in order to ensure all closeout actions were accurate, current, and complete in terms of funding

Managed and maintained over 1000 plus coded documents which we received for processing from the DOD

Applied the rules, regulations and procedures stipulated in the Federal Acquisition Regulations (FAR) to physically close out the contracts completely

Documented every aspect of the contract closeout procedure as stipulated in the FAR

Knowledge of FAR Part 12 and 15

Maintained accurate and meticulous records surrounding all correspondence pertaining to the contract closeout process

Compared deliverable reports to invoices and concur for payments to close out the contracts

Investigated and resolved inconsistencies between invoices and the documents within the Contract Closeout Specialist regulation’s

Tracked and maintained records of actions on contracts within the Contract Closeout Specialist process

Maintained over 96M in contract closeout specialist records with contract officer representatives’ tool, which in turn we used a web-based systems and related government record systems

Reported status, progress, and issues to the Contract Officer, both verbally and in spreadsheets, databases, and slide shows as appropriate within the Contract Closeout Specialist procedures

Notified vendors of open order status within the Contract Closeout Specialist process

Worked alongside DCMA to close contracts in the Contract Closeout Specialist process

Confidential clearance was obtained while working as a Contract Closeout Specialist

Security Officer Loss Prevention: From May 2017 to September 2018 Maxwell AFB, AL

Processed write or review security-related documents, such as incident reports, proposals

Trained subordinate security professionals within the organization on security plans

Over saw high visible security operations for a sustained period of 6 months

Reviewed financial reports to ensure efficiency and quality

Assisted and diagnosed staff needs and implemented solutions that bridged gaps to improve Loss Prevention

Assisted with facilitating teams in implementing the Performance Improvement Plan

Family Guidance Program: From September 2015 to April 2016 Montgomery, AL

Volunteer work

Served as Principle advisor for the Alabama Family Guidance Center as a volunteer

Responsible for communication and liaison with customers, legal, finance, and supporting agencies

Provided expertise and instructions on reports and related materials that govern the program

Advised the Program Director concerning risk management and the role that risk management played throughout the life cycle of the program

Reviewed numerous program documents for validation, clarity, and accuracy

Conducted planning, scheduling, organizing, and tracked program information for lessons learned

Responsible for disseminating accurate, concurrent, and complete information to senior leaders

Food Service Operations Director: From April 1991 to February 2013 US Army, Fort Polk, LA

Served as Senior Operations for Mechanized Company feeding 1500 soldiers daily to include supervising and training more than 30 Food Service Specialists to achieve mission goals and objectives

Responsible for worldwide Food Service contingency mission for Operation Desert Storm in Saudi Arabia

Maintained accountability and serviceability of Mobile Kitchen Trailer unit and Modification Table of Organization and Equipment valued in excess of 2M +

Implemented emergency, disaster, and combat feeding plans to maintain mission control

Applied Food Service Accounting procedures while obtaining request, receiving, and accounts for subsistence items

Prepared technical, personnel, and administrative reports concerning Food Service Operations

Served as the hand receipt holder for property book items and maintain records to account for turn in or transfer of equipment. Serves as representative on a variety of administrative committees

Prepared, monitored, and assisted in budget reviews at various intervals for review by higher authorities

Managed accounts for supplies that were ordered to maintain the operation of the Dining Facility

Managed overage, shortage, and damaged goods while servicing soldiers in the field and garrison

Issued purchase orders to assigned personnel for task requirements

Active-duty experience in an administrative setting highly preferred

Develops new policies, procedure, and guidance materials or adapts existing guidance in response to new information collection and regulatory requirements

Provides technical assistance regarding issues related to the development and evaluation of Paperwork Reduction Act packages

Provides training to program managers and area counterparts on how information collection and/or rule development affects regulatory management and development, and such other matters as forms, notices, surveys, and other instruments

Independently prepares all types of food for regular and modified diets

Develops and modifies standard recipes

Calculates and determines serving portions from quantities of food issued to include meats, poultry, seafood, vegetables, fruits, sauces, and gravies for regular and modified diets

Prepares, cooks, seasons, and portions food for all meals so that the completed food products are ready at the appropriate temperature and time and are visually appealing to customers

EEO Program Manager: From November 2007 to February 2008 US Army, Fort Lewis, WA

Responsible for implementing and overseeing affirmative action as an Equal Employment Opportunity Officer

Collected, organized, and analyzed Command Climate Survey’s critical data for mission control

Accountable for effective oversight and execution of Equal Opportunity Policy enforcement, training, and guidance

Conducted and prepared quarterly training which provided comprehensive training for the unit and company for mission control

Collaborated with senior leadership to assign training programs, leading training initiatives to declare procedural compliance to over 200 + soldiers

Evaluated program schedules and timelines of projects, and documented project status for over 50+ staff and personnel

Commander's calls, and spouse orientations

Provides guidance and counsel to employees and supervisors regarding their rights, responsibilities

Prepared written statement of challenge to notify higher echelon of the deficiencies when any of the five elements are not met with factual and objective evidence

Special issuance Review and Analysis: research and /or analyzes problems, issues, or program requirements for new incoming personnel

Collaborated with management to making changes in network policies

Developed with commanders’ tools and written guides for the ability of team cohesion

Utilized applicable computer programs

Senior Supply Sergeant: From Sept 04 to May 06 US Army, Fort Lewis, WA

Managed Asset ordering and sources for mission capabilities

Utilized Troop Issue Subsistence Activity for mission capabilities for training purposes

Acted as a liaison between facilities and the vendors operational training

Established and maintained stock records and other documents such as inventory, materiel control, accounting and supply reports

Reviewed and verified quantities received against bills of lading, contracts, purchase requests, and shipping documents

Planned and analyzed operational data and reports to ascertain degree of conformity with established policies

Knowledge of pertinent rules, regulations, policies, and components of Government Policies

Communicated with suppliers about performed tasks, developed countermeasures for enhancement

Assisted in leading the work to automate program functions and processes and to develop information systems which track and disseminate information about the insight Time Reporting programs

Assisted performance in-depth with financial and administrative analyses of assigned grant mechanisms to determine if costs are reasonable, allowable and allocable using broad knowledge of applicable Federal Regulations, policies and procedures

Platoon Sergeant: From September 04 to May 06 US Army, Fort Lewis, WA

Supervised training, health and welfare of more than 100+soldiers to include providing counseling to their family members during pre and post deployments

Knowledge of standardized principles, practices, and applied techniques of various health care programs, policies and regulations

Advised the First Sergeant on planning and execution of all training and operational readiness

Responsible for coordination, scheduling, and management of training and all associated inspections with platoons

Served as the principal advisor to the First Sergeant and Commander concerning personnel issues

Responsible for overseeing all aspects of the credit card program to include ordering supplies and equipment for the platoon

Assisted the company leadership with the planning and preparation of company and platoon operations

Develops, selects, adapts, and employs qualitative and quantitative methods to assess progress toward program goals and objectives

Prepared reports and briefs to program or higher-level leadership which conveyed study results and recommendations

Established operating files and records essential to the efficient management of directorate personnel

Supported professional staff inorganizing and managing forums from action officer working group meetings

Composed conference announcements, manages security clearance for conference attendees

Education:

Master of Public Administration, Troy University, Pursing Degree

Master’s in business administration, AIU, March 2020

Bachelor of Business Administration, AIU, May 2017, (Cum Laude)

Associate of Science Criminal Justice, AIU, October 2017, ( Honors)

Associate of Arts Business Administration, AIU, February 2016

Completed Contracting Officer Representative (COR) March 2008

Government Contract Law, Troy University, October 2020

Advanced Contract Administration, Troy University, December 2020

Managing Government Contract, Troy University, March 2021

Contract Negotiation, Troy University, May 2021

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