Ayentl Semien

*** ****** ******, #** • Elmhurst, IL 60126 • adscon@r.postjobfree.com •331-***-****

Administrative Professional

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and hardworking with a strong drive to succeed.

Professional Experience

Legal Administrative Assistant

InSite Real Estate/Oak Brook, IL February 2017-April 2021

Organize and qualify entities; maintain entity files and entity calendar; prepare operating agreements, bylaws and

similar documents

Assist paralegals with title/survey review; download, print, and organize title in DMS

Process check requests for legal invoices, annual report filings, and expense reports

Maintain entity and legal files; create pleading files and litigation binders; update litigation docket

Prepare preliminary drafts; edit documents as requested by attorneys - certificates, resolutions, estoppels, SNDAs and routine transmittals

Obtain and distribute mail and overnight packages; prepare outgoing mail

Compile and complete closing binders for transactions

Provide backup for receptionist

Maintained office supplies for legal team

Set-up and break down conference rooms for meetings

Executive Legal Assistant April 2015-January 2017

Law Offices of Rahsaan A. Gordon/Chicago, IL

Organized files, managed multiple phone lines, and provided face-to-face contact with all clients

Prepared a variety of legal correspondence and legal documents, including pleadings, subpoenas, motions, continuances, summons, and interrogatories

Proofread and made edits to correspondence, reports, and other related materials for accuracy, completeness, and compliance with established procedures and standards

Researched and summarized data for reports or meetings while keeping clients informed by maintaining contact; communicating case progress

Prioritized work assignments related to the clerical operations of a law office

Oversaw the office relocation

Member Services Representative May 2014-February 2015

IlliniCare Health Plan/Westmont, IL

Responded to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources

Provide assistance to members and/or providers regarding website registration, navigation and membership benefits

Documented all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application

Process written customer correspondence and provide the appropriate level of timely follow-up

Maintain performance and quality standards based on established call center metrics including turn-around times

Requested prior authorizations on behalf of the member

Receptionist May 2012-May 2013

City of Warrenville/Warrenville, IL

Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Opened and closed office

Served as a central point of contact for all outside vendors needing to gain access to the building

Ordered office supplies and performed filing, faxing, and all necessary general office duties

Directs visitors by maintaining employee and department directories; giving instructions

Upheld continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

Worked along with AP/AR to recover past due water payments

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