Nicole Tran

* ******** **

Savannah GA

912-***-****

adscjo@r.postjobfree.com

Objective: An interesting position with your growing company. Experience: Queen Nails Savannah Ga 31411

Nail Technician 09/21/2020 to Present

y Advised clients on nail care and use of products and colors. y Executed daily operations of Manicure,Pedicure,Dipping Powder,Gel.

y Assessed the condition of clients' hands, removed dead skin from the hands and massaged them.

y Cleaned customers' nails in soapy water, using swabs, files, and orange sticks.

y Successfully handled Product, Transactions and Money. y Structured and maintained a Clean Work Area, Great Customer Service and Sales of New Products and Additional Services and Product.

y Keeping reconds of customers interactions and transactions, recording details of inquiries.

y Contacted customers in order to respond to inquiries and to notify them of times open for appointments.

y

Stella and Nails and Spa Savannah Ga

Nail Technician 12/21/2017 to 09/21/2019

Advised clients on nail care and use of products and colors. y Executed daily operations of Manicure,Pedicure,Dipping Powder,Gel.

y Assessed the condition of clients' hands, removed dead skin from the hands and massaged them.

y Cleaned customers' nails in soapy water, using swabs, files, and orange sticks.

y Successfully handled Product, Transactions and Money. y Structured and maintained a Clean Work Area, Great Customer Service and Sales of New Products and Additional Services and Product.

y Keeping reconds of customers interactions and transactions, recording details of inquiries.

y Contacted customers in order to respond to inquiries and to notify them of times open for appointments.

y

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Nails by Nicole Savannah Ga

Nail Technician 07/01/13 to 12/21/2017

Advised clients on nail care and use of products and colors. y Executed daily operations of Manicure,Pedicure,Dipping Powder,Gel.

y Assessed the condition of clients' hands, removed dead skin from the hands and massaged them.

y Cleaned customers' nails in soapy water, using swabs, files, and orange sticks.

y Successfully handled Product, Transactions and Money. y Structured and maintained a Clean Work Area, Great Customer Service and Sales of New Products and Additional Services and Product.

y Keeping reconds of customers interactions and transactions, recording details of inquiries.

y Contacted customers in order to respond to inquiries and to notify them of times open for appointments.

y Doing all Paperwork, Banking,and ordering Supplies needed for Salon

Golden Nails Savannah Ga

Nail Technician 07/01/2006 to 07/01/2013

Advised clients on nail care and use of products and colors. y Executed daily operations of Manicure,Pedicure,Dipping Powder,Gel.

y Assessed the condition of clients' hands, removed dead skin from the hands and massaged them.

y Cleaned customers' nails in soapy water, using swabs, files, and orange sticks.

y Successfully handled Product, Transactions and Money. y Structured and maintained a Clean Work Area, Great Customer Service and Sales of New Products and Additional Services and Product.

y Keeping reconds of customers interactions and transactions, recording details of inquiries.

y Contacted customers in order to respond to inquiries and to notify them of times open for appointments.

y Helping with Paperwork and Other details.

Health Now 33 Lewis Rd Binghamton 31905

Eligibility CSR 11/2004 to 2/2006

y Executed daily operations of the CSR dept.

y Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

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y Trained and managed a group of workers in the intake dept and achieved significant improvements in their productivity. y Compared disputed merchandise with original requisitions and information from invoices, and prepared invoices for returned goods. y Structured and maintained a CSR dept and Files.

y Referred unresolved customer grievances to designated departments for further investigation.

y Served as CSR for intake of documents, including scanning all files that come into the office,and keeping them in order for processing . y Completed contract forms, prepared change of address records, and issued service discontinuance orders, using computers. y Responsible for CSR Dept,Warehouse Asst.

Felchar MFG 196 Corporate Dr Binghamton NY 13905

Assemble 09/2003 to 09/2004

y Assembled and adjusted small arms parts to specifications. y Executed daily operations of building vacuum motors. y Tested moving parts to detect malfunctions.

y Verified dimensions of parts, using gauges.

y Was instrumental in start to finish add and building motors for shop vac,testing and repairing them for production.

y Used handtools and power tools.

y Successfully handled building and handling of shop vac motors. y Inspected and verified dimensions and clearances of parts to ensure conformance to factory specification.

y repairing assembly errors notes by quality control personnel. y Successfully handled productivity.

y Working on a carousel table.

y Structured and maintained a <what>.

Source Corp QCSINET 30 Wall St Binghamton NY 13905 Team Leader CIS Dept. 03/2001 to 06/2003

Executed daily operations of the CIS dept.

y Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

y Trained and managed a group of workers in the intake dept and achieved significant improvements in their productivity. y Compared disputed merchandise with original requisitions and information from invoices, and prepared invoices for returned goods. y Structured and maintained a CSR dept and Files.

y Referred unresolved customer grievances to designated departments for further investigation.

y Served as CSR for intake of documents, including scanning all files that come into the office,and keeping them in order for processing . Nicole Tran Page 4

y Completed contract forms, prepared change of address records, and issued service discontinuance orders, using computers. y Responsible for CSR Dept,Warehouse Asst.

Manley Mighty Mart 1249 Front St Binghamton NY 13905 Management 1998 to 2001

y Instructed staff on how to handle difficult and complicated sales. y Executed daily operations of Paperwork, Banking,invoices,daily routes of the store.

y Formulated pricing policies for merchandise, according to profitability requirements.

y Estimated consumer demand and determined the types and amounts of goods sold.

y Was instrumental in hiring, training, everyday jobs. y Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised.

y Trained and managed employees in there everyday jobs and achieved significant improvements in their productivity. y Reviewed inventory and sales records to prepare reports for management and budget departments.

y Established and implemented policies, goals, objectives, and procedures for their department.

y Supervised and managed Employees for a convenient store. y Inventoried stock and reordered when inventory dropped to a specified level.

y Successfully managed a store and -person team .

y Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

y Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. y Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate. y Kept records of purchases, sales, and requisitions. y Responsible for running a convenient store.

y Assigned employees to specific duties.

y Monitored sales activities to ensure that customers received satisfactory service and quality goods.

y Planned budgets and authorized payments and merchandise returns. y Enforced safety, health, and security rules.

y Purchased, maintaining effective inventory control. y Provided personalized service to all customers.

Education: Department of Technicial and Adult Education Georgia GED 2007

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References: Shelly Carney : Kirkwood NY 607-***-**** Lisa Faddis : Final Phase Certification Gulfstream 912-***-**** Wendi Sparks : Senior International Captain Gulfstream 912-***-**** Jennifer Grimstead : 912-***-****

Susan A.Sproles : 706-***-****

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