Telesales Customer Service

CURRICULUM VITAE

OF

RITESH MAHARAJ

Identity Number : 801**********

Contact No : 074-***-****

Email Address : ***************@*****.***

Drivers License : Code 8

Best Contact Method : Email

Place of Residence : Bryanston, Gauteng

To The Recruiting Officer

I believe my knowledge and skills would be beneficial to your organization, simply because I am willing to learn with a positive attitude.That’s why throughout my working years,I have developed many different skills in different fields of work. Amongst my top priorities is my punctuality, efficiency and to be professional at all times .I carry out all my duties with a high degree of accuracy. Working under pressure and confronting new challenges are my strong points which I have developed over the years. I have a permanent awareness of customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. I would like to be considered for a position at your company as you can see in the enclosed CV, I have a very strong background in many fields of work and also many years of experience. I believe that I could make a significant and valuable contribution within your team and company, my responsibilities throughout the years have taught me to deliver over and above what is expected.

Kind Regards

Ritesh Maharaj

Work Experiences:

1.Takealot / Mr Delivery

Job Title : Delivery Driver

Contact Person : Brandon – 079*******

Duration : January 2020-Current

Duties :

Delivering a wide variety of products,items for Takealot and Superbalist.Deliveries of FNB credit cards to branches and customers. Responsible for validating documents (KYC)

Food deliveries from various restaurants around Bryanston

Excellent organizational and time management skills

Collecting C.O.D payments

Good customer service is a priority

2.CY Technology

Job Title : Fibre Supervisor

Contact Person : Yegan - 082-***-****

Duration : Sep 2016 – Dec 2019

Reason for leaving : Company Relocated

Duties:

Fibre optic installation to homes

Blowing, testing fibre cable.Perform DIT testing on all tubes.

Able to connect damage ducts by using ducts tubes and couplings. Preparation of various joints to connect ducts when floating.

Floating various sizes of fibre cables.

Ensure that all team members wear appropriate PPE.

3.Safeguard Chemicals / Safeguard Hygiene

Job Title : Sales Rep / Driver

Contact Person : Leanne – 011-***-****

Duration : Mar 2015 – Aug 2016

Reason for Leaving : Career change

Duties :

Marketing, advertising and sales of varioustypes of imported and locally manufactured Waterproofing, Damproofing and Hygiene Products by means of telephone, face to face sales, social media, internet, pamphlet’s etc.

Transporting hazardous chemicals with utmost care at all times, following all safety standards when transporting products, loading and offloading the vehicle, ability to operate forklift.Managing and keeping records on trip sheets e.g.mileage, time, fuel. Maintenance on company vehicles when needed.

4.Private Label Promotions

Job Title : Vehicle Sales

Contact Person : Aadil – 011*******

Duration : Nov 2012Feb 2015

Reason for Leaving : Better Opportunies

Duties:

Sourcing of new and used passenger vehicles, bakkies, trucks, earth moving machinery, motor cycles and negotiating between dealerships for the best deal.

Sourcing and negotiating prices on car parts, accessories, tyres.

Assisting clients with finance applications telephonically and loading information onto the systems.

Providing necessary aftersales support functions to clients for service and maintenance of their vehicles.

5.Private Label Promotions:

Job Title : Telesales Consultant

Contact Person : Ronette – 011*******

Duration : Mar 2011 – Oct 2012

Reason for Leaving : Moved to vehicle sales

Duties:

Contacting existing Cell-C and Absa customers to educate them about new services and upselling products

Adjust sales scripts to better target the needs and interest of specific individuals.

Maintaining and managing leads to meet and exceed daily and monthly targets

Contributed to and participated in team meeting and activities.

6.R.T.M:

Job Title : Telesales Consultant

Contact Person : N/A

Duration : Feb 2010 – Feb 2011

Reason for Leaving : Company Closed

Duties:

Marketing emergency services for the S.O.S Group, The Unlimited which is backed by ER 24 and Netcare 911

Cold calling prospective clients and managing all aspects of lead generation.

Always following the company’s compliance guidelines.

Managing and maintaining daily, weekly and monthly targets.

Attending all training programs, meetings and participating in team buildings

7.Centrospher:

Job Title : Telesales Consultant

Contact Person : N/A

Duration : Nov 2008 – Dec 2009

Reason for Leaving : Company Closed

Duties:

Marketing Liberty Life Funeral and Life Covers

Leads generated by means of cold calling,referrals

Always following the company’s compliance guidelines.

Managing and maintaining daily, weekly and monthly targets.

Attending all training programs, meetings and participating in team buildings

8.S.P.M Direct

Job Title : Telesales Consultant

Contact Person : Jared - 011*******

Duration : Jan 2006 – Oct 2008

Reason for Leaving : Better Opportunity

Duties:

Marketing FNB Law on Call and Metropolitan,Life and Funeral Covers

Cross selling products to clients

Always following the company’s compliance guidelines.

Leads generated by means of cold calling,referrals

Managing and maintaining daily, weekly and monthly targets

Attending all training programs, meetings and participating in team buildings

9.R.T.S

Job Title : Telesales Consultant

Contact Person : N/A

Duration : Jan 2005 – Nov 2005

Reason for Leaving : Company Closed

Duties:

Marketing products A.I.G South Africa,Accidental Death and Disability Cover

Leads generated by means of cold calling,referrals and existing data base.

Managing and maintaining daily, weekly and monthly targets .

Attending all training programs, meetings and participating in team buildings

10.RCL Machine Tool Specialist

Job Title : Turner / Machinist

Contact Person : Ronnie - 031-***-****

Duration : Sep 2002 – Nov 2003

Reason for Leaving : Relocated

Duties:

Manufacturing and reconditioning metal and plastic components and parts

Operation of lathes,milling machines,boring machines

Ability to do screw cutting,internal and external threads,gear cutting,taper tuning

Precision machining according to tolerance.

Ability to read and interpret mechanical drawings.

Ability to do arc welding

Use of precision tools such as verniers, internal and external micrometers, depth gauges, spirit levels, clock gauges etc…

11.Tropic Plastics

Job Title : Turner / Maintenance

Contact Person : Faizal – 031-***-****

Duration : May 2001 – Aug 2002

Reason for Leaving : Better Opportunity

Duties:

Basic turning and machining of shafts,pins,bushes,gears,thread cutting,drilling and tapping

Repairs, services and maintenance on productions line machinery, e.g. extrusion machines, pumps, boilers, compressors.

Ability to read and interpret mechanical drawings.

Required to attend breakdowns with technicians when needed.

12.Comfoot Moulded Products

Job Title : Injection Moulder

Contact Number : N/A

Duration : Jan 1999 – Apr 2001

Reason for Leaving : Company Closed

Duties:

Manufacturing plastics components using virgin and recycled plastics by means of injection moulding such as shoe soles,heels,hangers,buckets etc.

Installation of moulds and setting.

Adjust machine controls to regulate melting temperatures,volume of plastic feed,moulding pressure and time.

Ability to use pigmentation to colour match.

Hands on experience in operations and injection moulding.

Contact this candidate