Service Representative Customer, data entry, delivery driver
Resume:
Danielle Nicole Moberly
Customer Service Representative
**** ***** ***, *** **, Sacramento, CA, 95821
*********@********.***
LinkedIn https://www.linkedin.com/in/danielle-moberly-93576
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organization
Excellent
Creative problem solving
Excellent
Professional telephone demeanor
Excellent
Multi-line phone talent
Excellent
Administrative support
Excellent
Group and individual instruction
Excellent
Computer Skills
Excellent
Typing
Very Good
Work History
2022-04- Current
Delivery Driver
Good Tree, Inc, Sacramento, CA
Packed and delivered orders to each customer
2022-02 – Current 2021-11- 2022-02
Delivery Driver
Edible Arrangements, Natomas, CA
Customer Service Representative
Budcars, Sacramento, CA
Took orders over the phone and through online websites.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Answered constant flow of customer calls with minimal wait times.
Cultivated customer loyalty, promoted repeat business and improved sales.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
2021-10 - 2021-12
and
2020-11 - 2021-1
Delivery Driver Helper
UPS, Rocklin, CA
Displayed very good communication and customer service skills.
Assisted driver with product or package deliveries to residential and commercial locations.
Used proper safety techniques and gear such as lifting straps to move items off truck.
Exhibited good attendance, work habits and willingness to learn job functions.
Completed 200 to 300 deliveries daily.
2019-06 - Current
Petsitter/Housesitter
Rover, Sacramento, CA
Offered range of services from drop-in walks, overnight stays in my house or theirs, and even complimentary bathing/grooming.
Gave animals proper attention to promote secure environment in owner's absence.
Communicated professionally with pet owners via phone, email and text.
Used critical thinking to break down problems, evaluate solutions and make decisions
2021-06 - 2021-09
Cashier
Restaurant Depot, Sacramento, CA
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
2005-08 - 2007-01
Office Administrator
Economy Restaurant Fixtures, Sacramento, CA
Took care of all administrative duties for Sacramento store.
Handled accounting and HR duties.
Assisted with IT problems.
Ordered supplies and kept inventory of them.
Managed out billing for freight shipments, reported to dept of weights and measures, created innovative filing systems for in-house charge accounts, and assisted sales staff on sales floor.
Reconciled account files and produced monthly reports to keep Corporate informed about office operations
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Education
2021-05 - 2020-06
TESOL: Teaching English As A Second Language
International Open Academy - Online
2001-08 - 2005-06
B.A.: Psychology, Education
University of California, Santa Cruz - Santa Cruz, CA
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