Customer Service Sales Consultant
Resume:
Janica Cera
***** ******** ******, *** ****
Las Vegas, Nevada 89183
**********@******.***
EXPERIENCE
Office Depot, Las Vegas, NV. — Cashier/Sales Consultant
October 2019 - April 2020
I have worked as a Sales Consultant as well as a cashier dealing with credit/debit card transactions, as well as checks. A sales consultant stocks products in their given area, as well as keeping their area clean and neat. I was able to help customers with their needs by finding products in the store, or answering any questions they have. I obtained leadership skills, as well as social skills and customer service. When the store became busy, I had to work under extreme pressure while still remaining calm. Stocked and did inventory in my designated station.
Burgerim, Henderson, NV. — Cashier
April 2020 - January 2021
At Burgerim, I work as a cashier in the front-of-the-house. It was my job to keep the dining area clean and presentable. I dealt with credit/debit card transactions, as well as obtaining presentable customer service. I also had to be very organized and clean during my shift. I am able to work under extreme pressure as the majority of the time there is only one cashier available.
Dollar Tree, Las Vegas, NV. — Cashier
January 2021 - June 2021
I am a cashier, dealing with credit/debit card transactions. I am there when a customer needs help finding something in the store, or to deal with any customer complaints or help. My duty is to keep the store in good shape, being well stocked, and clean. Also, to greet customers upon entering and leaving.
Restaurant Depot, Las Vegas, NV. — Cashier / Supervisor
June 2021 - December 2021
As a cashier, we deal with credit/debit card and cash transactions. As a supervisor, I am there and available when a customer needs help finding something in the warehouse, or to deal with any customer complaints or help. My duty is to keep the front end clean and running smoothly. Also as a supervisor, at the end of each day if I am closing, I am responsible for printing out and filling out paperwork for that day and file in a designated folder. Whenever we would be short handed, I would also work the reception desk and work with paperwork, filing, and answering calls.
Eyesite of Anthem, Henderson, NV. — Receptionist
February 2022- Current
As a receptionist, it’s is my responsibility to keep the lobby clean, greet patients as they come in or leave, check patients in at time of arrival as well as check patients out, be sure the required and needed paperwork is complete, collect any payments or copays from patient through via debit card, credit card, or cash, answer any incoming calls or make outgoing calls, file and fill out paperwork appropriately, fax paperwork, and keep a friendly environment. The computer system used is through Practice Director where I am able to schedule appointments and update patient demographics, as well as using the provided WEAVE and Gmail services to either send text or email confirmation, send of receive and faxes, and to send any necessary texts or emails needed to patients.
EDUCATION
Liberty Highschool, Henderson, NV. — Diploma
May 2019
Graduated High School on time with awards and scholarships.
College of Southern Nevada (South), Henderson, Nv.
August 2019 - Present
Currently majoring in Biological Sciences under the Associates of Science degree. I’m the near future I would like to become a doctor as my career goal, more specifically an Obstetrician Gynecologist. I am currently completing my prerequisites in order to obtain my Associates Degree.
SKILLS
- Working with money
-Proficient in great customer service and answering calls
- Able to work independently
- Strong social skills
- Ability to work under extreme pressure
- Strong adaptation to environment
- Quick learner
- Proficient in time management
- Performed daily tasks correctly
- Filing and filling out paperwork
- Proficient in communication
- Understands Microsoft and Excell
- Proficient of the software Practice Director
AWARDS (Highschool)
Millenium Scholarship Maintained a minimum GPA of 3.25
Promise Scholarship Scholarship obtained by volunteer hours and a GPA of 3.25 or higher
Advanced Honors Diploma Earned a total of 24 credits with a GPA of 3.25 or higher unweighted
Certificate of Honors Maintain a 3.5 to 3.799 weighted GPA
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