Lillian Hartley Merced, CA *****
************@*****.***
Key Skills
●Strong Written and Verbal Communication Skills
●Interpersonal Skills
●Microsoft Office
●Microsoft Excel
●Microsoft Outlook
●Adobe
●Laserfiche
●Data Entry
●Multi-line Phone System
●Customer Service Oriented
●Highly Organized
●Effective Communication
●Adaptable
●Multi-Tasker
●Bilingual Spanish
Mar 2022 - Present
Delivery Driver - Door Dash
●Pick up food, transport safely and efficiently to customers location
Jan 2022 - Mar 2022
Human Resources Clerk • Golden Valley Health Centers
●Answer phones on mulit-line phone and transfer accordingly
●Employment verification for previous and current employees
●Preparing for Weekly New Hire Orientations by preparing folders for each new employee
●Filing all paper documents for current employees
●Scanning documents into electronic files for terminated employees
●Verifying documents have been returned from new hires
Jul 2021 – Nov 2021
Receptionist • Homes Direct
●Greet customers and direct to model homes or salesperson
●Answer phones and provide general information
●Manage traffic log and send daily reports to management
●Email documents when Escrow closes to appropriate person
●Keep track of inventory and price increases/decreases
●Make copies of brochures, staple together
●Keep model homes safe and secure at the end of each day
●Communicate with outside vendors for different services
Jun 2020 – Jan 2021
Office Clerk • Merced Irrigation District Merced, CA
●Removed staples from documents that need to be scanned
●Scan all documents into appropriate folders in Laserfiche
●Scan large documents and maps in a mapping scanner
●Prioritize different scanning projects according to the needs of management
Aug 2016 – Sep 2017
Corporate Receptionist • Cushman & Wakefield, Mountain View, CA
●Checked in guests in visitor management system with badge
●Act as point of contact for headquarters buildings
●Reserve conference rooms for client meetings
●Worked closely with security to ensure guests check in before accessing elevators
●Created maintenance tickets as requested by employees
●Recorded and tracked daily lobby activity
●Maintain lobby cleanliness
Apr 2016 – Aug 2016
Administrative Assistant/Office Manager • Lucille Packard, Palo Alto
●Introduced user friendly electronic filing system
●Maintained schedule of vacation days for more than 30 salaried employees
●Ordered lunch for weekly team meetings
●Created system to request office supplies for bi-weekly orders
●Ordered office and kitchen supplies bi-weekly
Jul 2014 – Dec 2015
Corporate Receptionist • Symantec, Mountain View
●Checked in guests daily and provided guest badge
●Recorded and tracked daily lobby activity
●Activated and monitored temp badges for employees and contractors
●Reserve conference rooms
●Work closely with admins for pre-registration for large meetings
●Sent weekly reception reports documenting number of calls, guests, Wi-Fi accounts, temp badges, conference room reservations
●Email employees that haven’t returned temp badges to ensure badges have been returned
Education
Aug 2002-2006
Sequoia High School
Redwood City, Ca
High School Diploma