Sales Associate Service Representative

CYNTHIA ROSAS

P.O. Box ****, Mesilla Park, New Mexico 88047 C: 575-***-**** *************@*****.***

QUALIFICATIONS SUMMARY

Excellent bilingual skills in Spanish both verbal and written.

Ability to multitask and work professionally under time pressure and for long and extended hours.

Outstanding ability to evaluate and respond to different kinds of people and communicate effectively.

Great at providing friendly service and help to ensure customer satisfaction.

PROFESSIONAL EXPERIENCE

Child Care Provider

The Children’s Garden LLC

Helping and guiding children, for growth and development.

Assisting children with hygiene and maintaining activity area clean.

Providing emotional support, deeply caring, nurturing and patient with children of all personality types and backgrounds.

Food Service Team Member, Waitress Server

Delicias Del Mar • Las Cruces, New Mexico February 2018 to March 2021

Greet guests, answer questions, provide menu recommendations regarding food, drinks, and items.

Accurately take and report customer orders, observe diners to ensure that guests are satisfied with service.

Deliver food items and immediately recognize and respond to any guest needs and/or requests.

Sales Associate, Contractor

Torres Construction LLC • Las Cruces, New Mexico January 2019 to July 2019

Provided residential customers with a full range of contracting services and assistance with insurance claims.

Personally, inspected rooftops to assess customer needs for roof repairs and replacements.

Member Frontline Attendant, Retail Cashier

Little Caesars Pizza. • Las Cruces, New Mexico November 2019 to March 2020

Operated a cash register (POS) system and processed transactions, credit card payments, cash, made change and issued receipts to every customer, and counted money in drawer before and after every shift.

Welcomed guests into the store, handled customer purchases, and offered promotional items.

Customer Service Representative, Administration

Fred Loya Insurance • Las Cruces, New Mexico March 2020 to June 2020

Answered incoming customer calls regarding service questions and general client concerns.

Responsible for maintaining a high level of professionalism with clients and worked to establish a positive rapport with every caller.

EDUCATION & TRAINING

Early Childhood Education

Dacc Associates Degree January 2022 to Present

45 Hour Training

Phlebotomy Technician Certificate

Southwest Phlebotomy • Las Cruces, New Mexico October 2014 to Present

Coursework: Venipuncture training to get blood samples..

High School Diploma

Las Cruces High School • Las Cruces, New Mexico August 2013 to May 2017

Clubs: Las Cruces Performing Dance- 4 years.

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