Qa Analyst Tester

Location:

Sacramento, CA, 95814

Posted:

August 28, 2022

Contact this candidate

Resume:

Ramya P Kannadathil

e-mail: *********@*****.***

Ph: 480-***-****

PROFESSIONAL SUMMARY

* ***** ** ** **********- Quality Assurance and Quality Control, Requirement Gathering, Test Planning, Effort Estimations, Creating and Executing Test Cases, Test Automation, Defect Tracking, Task Allocation, Client Communication, Status Reporting and Client Interaction.

Excellent Knowledge of Manual and Automated Testing of Client Server, Web Applications and Database Testing in QA Tester and QA Analyst roles.

3 years of experience in FACETS testing related to Enrolment, Membership, and claims processing.

Well versed with Testing Techniques like: Functional testing, Integration testing, System integration Testing (SIT), Unit Testing, Load testing, Regression testing, Smoke testing, User Acceptance Testing (UAT), Data-Base Testing, Data Migration Testing etc.

Well versed with Software Development (SDLC) & Test Life Cycle (STLC) and Defect Life Cycle and worked with latest testing methodologies like Water Fall and Agile Methodology (SCRUM).

Experience in HealthCare, and Electronic-Learning industries with good understanding of Business Process Flows, Case Tools, and Business Analysis.

Experience in Automation using Selenium Webdriver, HP Quality Centre (QC) .

Significant experience in writing and executing Test cases and preparation of Test Strategies, Test Plan, Defect Reports and Requirement Traceability Matrices (RTM) using tools with Quality Center.

Extensive experience in preparing documentation on QA Status Reports, QA Summary Reports, Bug Tracking Report, QA Test Logs.

Experience on RDBMS like SQL Server, Mysql, Oracle

Visual & functional validation of Mobile applications on Android, IOS devices & simulators

Expertise in Accessibility Development and Testing using the Jaws Tool

Designed, documented, and advocated quality procedures and product test techniques

Lead, facilitate & participate in requirement review meetings, analysing requirements, developing test plan and test cases, Requirement Traceability Matrix, Defect management.

Data Analysis, Tracking & Reporting. Risk & Change Management

Experience working on Membership, Enrolment and Claims modules of Trizetto Facets.

Experience in enrolling subscribers and members, navigate and validate using Facets front end and good knowledge on Facets Data model.

Experience in testing Healthcare applications systems in different environment.

Good Knowledge on EDI transactions – EDI 834, 837 transactions.

Experienced in providing high-level project oversight with responsibility for policy decision, scope definition, project leadership and direction, and resource optimization and allocation.

Proactively address issues through the product lifecycle and achieve high quality deliverables

Exceptional communication and presentation skills with the ability to facilitate communication efforts across all levels of management

TECHNICAL SKILLS

Operating Systems

Windows 95/98/NT/2k/XP/Vista, MS-DOS, LINUX.

Programming Languages

C/C++,Core JAVA, SQL.

Databases and related tools/Framework

MySQL, SQL, Oracle

Trizetto Facets 5.4, 5.5

Test Management Tools

Quality Center (QC), Test Link, Quick Test Professional 9.2(QTP), Selenium.

Defect Tracking Tools

Quality Center, Rational Clear Quest, JIRA, Mantis

Scripting Languages

Unix Shell Script

Repository Management

SVN

Methodologies

Waterfall, Agile (Scrum).

Web Technologies/App servers

HTML, CSS, Javascript, Apache, Eclipse

Automation Tools

Selenium WebDriver,jmeter

Frameworks

Junit,TestNG

EDUCATION

Bachelor of Technology in Electrical and Electronic Engineering, 2010

PROFESSIONAL EXPERIENCE

Forge Technologies, USA Mar 2020 - Present

Client: Blue Shield, California, USA

QA Analyst

Project Description:

Shield Advance IT - takes care of support and enhancement activities for several plans provided by Blue shield across California. The project mainly focuses on service request fulfilment and implementing work requests from the client. The scope includes Requirement Analysis, Design, Development and Testing of the batch processes, Interfaces, Facets related to Enrolling and maintenance of membership data in FACETS. The project involves receiving membership data in EDI 834 and other formats, validating, enhance the data as required by downstream process and translate them to keyword format and create keyword file for Facets load.

Responsibilities:

Identified, prioritized, and tested essential business functions and products to assure compliance with clients, third party vendors, management, and internal teams.

Consolidated Business Requirements, User Requirements and System Requirements and uploaded into JIRA.

Designed and developed test cases and tests scripts based on Requirement specifications and design documents and Prepared RTM (Requirement Traceability Matrix)

Created Integrated Test Plan working closely and incorporating testing requirements from various teams.

Identify the scope of Automation and automating the eligible features.

Performed Integration testing, Functional Testing, Black Box Testing, User acceptance testing and System testing, and entered defects in JIRA.

Testing FACETS core application and UAT modules related to Membership and Enrolment, by following standard testing procedures

Testing and creating data in FACETS application

Building testing environment and testing scripts by referring technical specifications

Assigning the tasks of performing regression testing of FACETS application

Performing Claims validation of facets application as required

Preparing test cases and test scripts of various modules

Running test scripts for facets applications and modules

Performing defect analysis for failed test cases and develop solutions for the same by coordinating with developers.

Performed Back-end testing by executing SQL queries.

Analysed reports related to day-to-day SCB-Client activities &those associated with Client Lending Portfolio and Socialising with their acquaintances in order to improve on client management.

Documented testing defects and worked with cross commits, Business and third party vendors by providing Defect tracker and Defect Status Reports daily.

Involved in conducting reviews with Business and Cross- commits to ensure integrity during the full project life cycle.

Performed GUI functional, sanity testing, Regression, Integration and End to End, user acceptance testing for each new build of the application.

Provided end user training and documentation.

Worked with stakeholders in UAT environment to ensure Business requirements are tested properly.

Deploying the features to Production and do a post-production test.

Technologies: FACETS 5.5, JIRA, Oracle, HTML, CSS, Javascript, PHP, MS Windows.

Pearson Technologies, India Aug 2012 – Dec 2014

Client: Smarthinking, USA

QA Engineer

Project Description:

Smarthinking is the research based, research proven on-demand, online tutoring service that educators choose most to increase student achievement, boost retention, and enhance learning. This application also provides an easy iPad Access to Smarthinking's drop-in live sessions, paragraph submissions and archives - helping students at their point of need.

Responsibilities:

Identified, prioritized, and tested essential business functions and products to assure compliance with clients, third party vendors, management and internal teams.

Consolidated Business Requirements, User Requirements and System Requirements and uploaded into JIRA.

Designed and developed test cases and tests scripts based on Requirement specifications and design documents and Prepared RTM (Requirement Traceability Matrix)

Created Integrated Test Plan working closely and incorporating testing requirements from various teams.

Identify the scope of Automation and automating the eligible features.

Performed Integration testing, Functional Testing, Black Box Testing, User acceptance testing and System testing, and entered defects in JIRA.

Performed Back-end testing by executing SQL queries.

Documented testing defects and worked with cross commits, Business and third party vendors by providing Defect tracker and Defect Status Reports daily.

Involved in conducting reviews with Business and Cross- commits to ensure integrity during the full project life cycle.

Performed GUI functional, sanity testing, Regression, Integration and End to End, user acceptance testing for each new build of the application.

Provided end user training and documentation.

Worked with stakeholders in UAT environment to ensure Business requirements are tested properly.

Deploying the features to Production and do a post production test.

Technologies: JIRA, SQL Server, HTML, CSS, Javascript, PHP, Windows XP.

ED Ventures e-Learning Pvt Ltd

Client : Idrivesafely,USA Aug 2011-Aug 2012

Associate Software Test Engineer

Project Description:

The I Drive SafelyProgram is the nation’s first and largest classroom course for drivers age 50 and older. The program has served over ten million people since its inception in 1979. The application contained 5 modules such as Sales section, Signup section, Course section, End of Course Section and reporting portal. This involves Registering for a course, making a payment, taking a course, completing the exam and receiving the certificate. All the user transactions will be is stored in the database. Reporting portal is used for pulling the user related reports based on payments, registrations and completions.

Responsibilities:

Implemented whole life cycle of QA Methodologies starting from Planning,

Creating, and Executing, Reporting and Tracking the defects using Test Link.

Working closely with the Developers and Engineering Teams in the review and modification of the product and its specifications using Agile-testing methodology.

Performed unit, Integration, System and Functional testing as per requirements.

Subscribers quality experience records extracted in .xml file by applying linux commands on the input file were tested and verified for different parameters value.

Prepared the test data for positive and negative testing for all the scenarios

Used Test Link as the defect-tracking tool to report application defects and enhancement requests.

Attended weekly status meetings with development and management teams.

Provided end user training and documentation.

Worked with stakeholders in UAT environment to ensure Business requirements are tested properly.

Deploying the features to Production and do a post-production test.

Technologies: Test Link, Perl, Mysql, Linux, PHP, Mantis

ED Ventures e-Learning Pvt Ltd

Client : AARP,USA Oct 2010-July 2011

Associate Software Test Engineer

Project Description:

The project involved platform migration of the existing product AARP from .NET to PHP. The AARP is the nation’s first and largest classroom course for drivers age 50 and older. The program has served over ten million people since its inception in 1979. The application contained 5 modules such as Sales section, Signup section, Course section, End of Course Section and reporting portal. This involves Registering for a course, making a payment, taking a course, completing the exam and receiving the certificate. All the user transactions will be is stored in the database. Reporting portal is used for pulling the user related reports based on payments, registrations and completions.