Customer Service Quality Inspector

Najmul Arfeen

*** ********* **. ****, ** ***** Phone: 919-***-**** *********@*****.***

Objective: Seeking a position in a forward-thinking organization that appreciates talent and demands professional results at all levels. I am an effective and creative personality who possesses outstanding skills in: Leadership, Problem Solving and Training.

Education:

B.S. – Chemistry - Urdu Science College, Karachi, Pakistan, June, 1986

Certification:

EMS/First Aid Certification- Red Cross

Hazard Control Certification- Red Cross

Employment History

Operator II Phononic Durham NC 2019-Feb 2022

Runs BESI Tool

Screen prints panels of ceramic

Places top header on panel

Tests qualifying tools

Operator Cree, Inc Durham NC 2008 to 2019

10 years of clean-room experience

Metal and Etch experience includes extensive hands on training on these tools

Swiss bond, Sam Exam, bond-bounder and all grinders in WZ.

PECVD, FSI, RIE, Second Source, and Nanometer Spec competence.

Photo Gamma septor and bake experience

Achieved best performance award from David Jones for changing steps suggestion in traveler.

Store Manager Celmania Communications Greenville SC 2005-2008

Managed all HR responsibilities

Responsibilities included purchasing, merchandising, customer service

Store Manager U-Haul Cary, NC 2003-2005

Manage daily sales, service, reservations, rental equipment, and customer service.

Coordinate the rotation of fleet inventory with other managers within the district.

Quality Inspector Austin Quality Foods, Inc. Morrisville, NC 2001-2003

Inspect manufactured materials and products

Keeping and maintaining records in inventory books for the production line

Manager Rider Truck Rentals Raleigh, NC 1992-2001

Handled all responsibilities of franchise. Managed books, HR, and customer services.

Agent Pakistan International Airlines Karachi, Pakistan 1987-1992

Managed bookings, customer briefings, and boarding. Completed general declaration from immigration and customs. Aided in passenger security checks and evaluations.

References

Orin Boone- Supervisor at Cree, Inc

Benjamin Smith- Supervisor at Cree, Inc

Abdul Khayyum Khadri- R&D Processor at Cree, Inc

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