Customer Service Accountant

Shueb Chowdhury

Results-Driven Leader Dedicated to Optimizing Tax Preparations & Auditing Operations

Huntington, NY 11743 718-***-**** *****@*******.***

Profile of Qualifications

Highly accomplished Accounting Professional eager to contribute years of experience in Tax Preparations, Financial Auditing, and Regulatory Compliance toward maximizing a top employer’s success

Expertise in preparing tax returns for individuals, partnerships, and institutions in compliance with federal, state, and local tax regulations

Influential self-starter who quickly rectifies on-site and virtual challenges by streamlining accounting-related operations, eliminating financial risks, and adapting to evolving scenarios in fast-paced environments

Prioritize, coordinate, and manage multiple projects while achieving on-time, on-budget, and high-quality goals

Dynamic communication and interpersonal relation skills with a continual commitment to discussing taxation issues, corrective action plans, and strategies for minimizing client tax liabilities with staff and partners

Adept at quickly earning the trust, confidence, and respect to cultivate positive relationships with clients

Professional Experience

Entrepreneur, AAMCO Transmissions – Lynbrook, NY 2013 – Present

Productively manage customer relations to encourage repeat business, satisfaction, and sales revenue

Demonstrate the benefits and features of company products to maximize new business growth with new and existing clients

Remain in constant contact with cross-functional management teams to communicate strategies for improving business development and maintaining regulatory compliance

Consistently ensure daily operations are in compliance with profitability, growth, productivity, housekeeping, and operational standards

Offer the necessary resources and training for staff to succeed in meeting customer service and sales goals

Produce in-depth reports that highlight weekly business and financial activities, as well as cash flow

Efficiently prepare sales, payroll, and corporation taxes in accordance with local, state, and federal laws

Founder, Shuena Accounting & Tax – Lynbrook, NY 2007 – 2013

Enforced federal and state regulations when handling tax returns for C Corporations, S Corporations, Partnerships, Trusts, and individuals

Provided dynamic accounting support to team members by managing tax services, federal and state quarterly tax payments, quarterly and year-end tax projections, and tax audits

Maintained accurate and updated records of accounting and financial data

Proactively identified and addressed accounting and tax-related issues in a timely fashion

Proficiently analyzed financial statements and documents to determine tax treatment and saving strategies

Generated reports that detailed tax audit outcomes and reviews for manufacturing, real estate, healthcare, and personal service corporations

Jr. Accountant, Morgan Stanley – New York, NY 2003 – 2007

Accurately entered key financial information relating to balance sheet reconciliation and general ledger accounts into the financial records database system

Skillfully developed and implemented process improvements for enhancing accounting operations including cash management, AP / AR, bank reconciliation, financial reporting, budgeting, and forecasting

Enforced GAAP regulations and budgeting guidelines while managing financial data

Promptly resolved discrepancies with internal and external customers; led to increases in overall satisfaction

Utilized accounting and database systems to prepare reports on company’s financial data

Prioritized daily workflow to achieve on-time and high-quality goals

Kept lines of communication open with cross-functional teams to discuss issues, new developments, requirements, policies, and regulatory guidelines

Drove an increase in the productivity of financial operations by 30% throughout tenure

Education & Professional Development

Certified Public Accountant (CPA), New York States; In Progress

Master of Science in Professional Accounting, Syracuse University: Whitman School of Management; 2021

Bachelor of Science in Accounting, Hunter College; 2001

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