Package Handler Service Representative

Kalai Magee

Contact Phone Number: 909-***-****

Full Availability

Work Experience:

Fed Ex

(June 2022 - Current)

Package Handler

-Fast paced and physical warehouse work.

-Warehouse duties include loading, unloading, and sorting of packages of various sizes.

-Follow all safety guidelines during operation hours. Chipotle

(November 2019 - August 2021)

Crew Member

-Cleaning the work station, including sweeping and mopping floors, cleaning equipment, removing trash from the dining room, and wiping down tables and chairs.

-Making sure food is prepared correctly according to company standards Maintaining food safety standards by following proper food handling procedures.

-Providing customers with information about menu items and answering questions about ingredients or other topics.

-Handling cash transactions at the register or making change for customers.

-Preparing food such as chopping vegetables or weighing meat.

-Preparing food orders in advance by cutting vegetables, assembling ingredients, and preparing other items needed for later steps in the process Presenting customers with an electronic device that allows them to choose menu items and pay for their order.

-Serving food to customers at their table, taking orders from customers seated at the bar, or assisting waiters and waitresses with food orders at restaurants. 3 Day Blinds

(January 2017 - August 2019)

Customer Service Representative

-Provide high caliber support to our sales team of Design Consultants and Installers.

-Answer questions and resolve inquiries from our valued clients related to product, warranty, installation, parts & repairs.

-Provide valuable insight to improving overall client experience through constant feedback.

-Contribute to achieving key organizational success factors (call metrics and responsiveness on resolution of inquiries.)

-Respond timely to client inquiries while keeping adherence to assigned schedule, phone time and resolution time.

-Delight the client by exceeding expectations with their window covering needs. Global Cash Card

(July 2016 - December 2016)

Customer Service Representative

-Provide splendid customer services to customers in a friendly and courteous manner at all times.

-Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly.

-Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay.

-Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties.

-Inform and suggest new banking products to customers Provide information to customers on their account status and account balances.

-Open new bank accounts according to laid down rules and guidelines Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction.

-Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions.

-Participate in marketing and awareness campaigns in the bank to create an enlarged customer base.

-Establish and promote cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction.

Golden State Medical Center (September 2015 - July 2016) Customer Service Representative

-Answer high-volume inbound customer calls via an automated phone system.

-Make outbound calls to patients, referrals, and sales as needed Utilize resources to troubleshoot and resolve patient issues.

-Use full product knowledge of at least two ABC Company therapies to service patients.

-Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team.

-Consistently meet and attain required Key Performance Indicators (KPIs) Perform other duties as required.

Home Depot

(March 2013 - July 2015)

Freight Team

-Preparing inventory records using computer software such as SAP or Excel.

-Loading trucks with items such as lumber or drywall, using forklifts or pallet jacks.

-Receiving freight shipments at the store and unloading the freight truck or trailer using hand tools and lifting equipment.

-Performing maintenance to equipment such as forklifts, pallet jacks, and other material handling equipment

Maintaining a clean and organized work area.

-Communicating with customers to provide information about products or services offered by the store.

-Loading and unloading trailers with freight deliveries from suppliers

-Performing clerical tasks such as answering phones, greeting customers, and processing orders

-Creating shipping labels and tracking orders for shipment via computer. Skills:

Proficient in Adobe Photoshop, Illustrator, Flash and AutoDesk Expertise in Microsoft Word, Excel, PowerPoint and Outlook.

Contact this candidate