Neil Mazumder

Ashburn, VA ***** Cell: 443-***-**** adscac@r.postjobfree.com

Product Manager

CORE COMPETENCIES

Agile, Scrum and XP Digital Marketing Mobile Apps Strategic Product Positioning Product Launch Customer Journeys Roadmap Strategy and Execution Data Driven Product Analysis

Extensive background in large scale enterprise SaaS based e-business systems, product strategy, market research and enterprise product launches.

EXPERIENCE SUMMARY

GEP – Clark, NJ Sr. Manager – Product Management

October’20 onwards

Responsible for strategy, release delivery, roadmap and new initiatives for the AP Automation suite.

Leading a new initiative to facilitate virtual card payments as well as cross border payments (iACH) via 3rd party payment service providers and integrating into their API service offering.

Gathering requirements, spearheading customer journeys and executing on the roadmap for the AP automation suite.

Lead Product Owner for industry analysts’ sessions with organizations like Gartner, SpendMatters etc.

Corcentric – McLean, VA Sr. Product Manager/Product Owner

July ’16 – October ‘20

Driving the company's initiative in the Travel and Expense landscape - to that effect instrumental in defining product strategy in terms of defining MVP 1 and the early adopter program resulting in an expanded revenue stream for the Payables suite.

Performed extensive analysis of the competitive landscape to identify differentiators and North Star metrics to determine the features for the MVP.

Conceptualized, designed and built the first MVP from the ground up adopting a “mobile first” approach and rolling out the desktop and mobile version within tight deadlines.

Key member of the “Digital Marketing Pod” to formulate and execute on the digital marketing strategy along with the Product Marketing group.

Came up and executed on the strategy to expand the program across the company for all cost centers company wide.

Defining Epics, user stories and acceptance criteria for the Travel and Expense product from scratch and owning the "soup to nuts" stages for the product.

Led the customer journeys and product feature vetting sessions right from the get go and all the way up to launch - from wireframes and conceptual slide decks to demos of the finished product.

Instrumental in driving home the compelling proposition of the product during demos and presentations that resulted in customers ready to sign up for the Early Adopter Program.

Spearheaded the integration of new products into the existing portfolio as a result of acquisitions. Led sessions with various cross functional groups internally as well as customers to rationalize the product suite.

Instrumental in driving the conceptualization of the Corcentric Platform for all products in the portfolio. To that effect instrumental in leading the customer outreach and ratification initiative for the reimagined UI/UX for the common Platform as well as the company's flagship Payables Automation solution.

Deltek – Herndon, VA Agile Project Manager

May ’16 – July ‘16

Managed timelines and schedule for releases (major, minor and maintenance) of the Project Portfolio Management suite of products.

Led and managed the Scrum release and Sprint planning process to ensure the Scrum teams have the appropriate cadence for Sprints and work is slotted per team capacity with optimal “buffer” baked in.

Led and managed the engineering life cycle of each release while working with cross functional teams viz. product management, development, deployment and customer care to ensure internal milestones are achievable and General Availability timeline expectations are met or exceeded.

Acted as a liaison between US and off-shore teams to ensure teams are aligned with each other and are supplemental to each other in terms of day to day work.

Assisted the Maconomy Enterprise group to establish an end to end process for SaaS delivery - from pre-sales processes, execution – setting up of PODs within the Amazon AWS environment to go-live and hand-off to the customer.

Carefirst Blue Cross Blue Shield – Fairfax, VA Product Manager/Product Owner

July ’15 – April ‘16

Established a steady pace with the Scrum teams from the get go and helped build a healthy product backlog in a short time.

Provided insight and vision for release and Sprint planning as well as product backlog refinement sessions.

Instrumental in fast tracking and delivering the transition of the healthcare claims and benefits program wide portal – from desktop to redesigned responsive mobile and tablet platforms.

Established a structured collaboration process with the various partners to ensure product delivery alignment program wide comprising of nine partner organizations.

Steered product development and Scrum team goals to deliver the right business value by understanding the domain, key stakeholder as well as senior management objectives and striking the right balance between them.

Provided input to the Scrum master for Scrum of Scrum calls to make sure product development is in alignment with the overall program delivery milestones.

CGI – Fairfax, VA Application Delivery Manager

November ’13 – July ‘15

Streamlined the delivery of a data center migration project for a federal healthcare marketplace SOA governance platform, by applying principles of AGILE and Scrum.

Devised the concept of a Rolling Action Items List “RAIL” to ensure a streamlined process for accomplishing complex tasks and tracking accountability.

Interfaced with partners and customers to ensure on time resolution of all rolling action items and to make sure status reporting tools such as dashboards effectively reflect the overall health of the project.

Provided more depth and effectiveness to the operations support model post go-live by conceptualizing the system of “breakouts” as means of collaboration between cross organizational teams.

Perfect Commerce (now PROACTIS) – Newport News, VA Product Manager/Product Owner

April ’12 – September ’13 (As a result of an acquisition from Harris Computer Systems)

Effectively gathered actionable key insights into competitor products to develop a win theme for customers – this helped in winning competitive bids edging out other competitors for several state and local customers.

Conceptualized product features and enhancements for a leading e-procurement and e-sourcing solution based on Commerce One Procurement for the public sector while owning and executing the product roadmap.

Owned the product roadmap and delivered two product releases for back to back public sector City wide implementations amidst aggressive timelines on time and under budget.

Effectively fine-tuned the AGILE bi-weekly sprints and Kanbans to prioritize development queues resulting in faster turn around and time to market for features that in turn resulted in winning RFP deals.

Spear headed the effort to propagate the product across the customer base utilizing data-driven analysis to make sure that it is well positioned for success.

Harris Computer Systems – Charlottetown, PEI, Canada Product Manager

Dec ’08 - April ’12 (As a result of an acquisition from a Tier Technologies business unit)

Led a team of 4 engineers and 2 business analysts while managing the product life cycle of an enterprise procurement product based on Commerce One Procurement.

Developed, maintained and executed the product roadmap based on a customer opinion mining initiative and by utilizing actionable key product insights about competitor products.

Teamed with marketing and pre-sales while responding to US public sector issued RFPs and participated in orals and demonstrations that resulted in winning these deals.

Tier Technologies Inc. - Reston, VA Director of Technology/Principal

May ’04-Nov ’08 (As a result of an acquisition from Syscom Inc.)

Managed day to day development and product engineering operations of an enterprise web based hosted (SaaS) e-Procurement solution for the state and local sector based on Commerce One Procurement.

Established an effective off-shore AGILE team working in tandem with installed based engineering at Reston to build and deploy releases of the product on time and under budget.

Implemented the concept of “passing the baton” for problem resolution while working with the off-shore team to ensure stringent SLAs are met and maximum benefits of “follow the sun” development are achieved.

Mentored, designed and led the effort for a comprehensive data migration project that involved conversion of documents from a legacy mainframe system to an enterprise web based system. Delivered all moving parts on time and within budget. Orchestrated the conversion to 508 compliance using “Bobby Checker”.

Supervised day to day operations of the COLOCATION ASP hosting environment and provided guidance and leadership to the enterprise systems administrator for conformance to stringent SLA agreements with customers.

Simplexis – San Francisco, CA AND PublicBuy.Net, LLC/SYSCOM Inc. – Baltimore, MD

Oct ’00 April ’04 Technical Product Manager

Spear-headed the transition of product development for a leading e-Procurement solution for the K-12 sector from two out sourced vendors and launched an in-house team of developers.

Led the product team and managed the project life cycle for the last two major version releases of the e-Procurement product based on Commerce One Buysite.

SKILLS

Product Development Methodology

Scrum (Agile), Lean (Agile), KANBAN, XP, SAFe

ALM Tools

JIRA, HP Agile Manager, CA Rally, Axosoft OnTime

Trello, Confluence, Slack

Prototyping Tools

Balsamiq, FIGMA, Axure, InVisionApp

EDUCATION/PROFESSIONAL TRAINING

Training for IBM Tivoli Access Manager for secure domains and WebSEAL configuration – IBM Workshop.

WOSA I (Windows Operating System Architecture)

Client Server Programming using Microsoft SQL Server 6.5 and Visual Basic - Maestros Inc.

Bachelor of Engineering (BS), College of Engineering and Technology, Pune, India

AWARDS/ CERTIFICATIONS

Top employee and Corcentric Excellence award for outstanding contribution and results 2017

Intel award for outstanding performer in 1999

Microsoft Certified Product Specialist (MCPS) for Windows Operating System Architecture I (WOSA I)

Microsoft Certified Professional (MCP) for Programming in Visual Basic

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