Vashon Page

**** ******** ****, **********, ** **505

Cellular 304-***-****

adsca0@r.postjobfree.com

Career Objective

A results oriented employee with a distinctive career in communication and sales. A progressive career within diverse business spheres, including quality assurance, contract negotiations and leadership development. Demonstrated skills in assessing problem areas and offering recommendations, resulting in increased productivity. A self-directed and motivated employee with the ability to consistently achieve objectives.

Professional Experience- August 2015- Present

City of Morgantown, Morgantown WV

Code Enforcement/ Building Inspector

Perform a variety of field and office work in support of the City’s local code enforcement program; enforce compliance with City regulations and ordinances including those pertaining to zoning, land use, nuisance housing, building codes, health and safety, blight, graffiti, water waste, and other matters of public concern.

Receive and respond to citizen complaints and reports from other agencies and departments on alleged violations of City zoning and related municipal codes and ordinances; interview complainant and witnesses; conduct investigations and provide recommendations for resolution.

Conduct field investigations; inspect properties for violations; attempt to make contact at the residence or business in order to resolve violation

Prepare evidence in support of legal actions taken by the City; appear in court as necessary; testify at hearings and in court proceedings as required.

Maintain accurate documentation and case files on all investigations, inspections, and enforcement actions.

Prepare a variety of written reports, memos, and correspondence related to enforcement activities.

Obtained International Residential Property Maintenance Certification (IPMC)

Decreased violation codes by 15% yearly

Professional Experience- September 2013- August 2015

West Virginia University, Morgantown, WV

Communications Officer

Uses a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services.

Determine the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary.

Monitor direct emergency alarms, answer non-emergency calls for assistance

Enter, update and retrieve information from a variety of computer systems.

Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.

Monitor several complex public safety radio frequencies. Operate a variety of communications equipment, including radio consoles, telephones and computer systems.

Professional Experience – April 2009- December 2012

Verizon Telecom Regional Operations, Clarksburg, WV

Consultant

Handling requests from existing or new residential customers for installation, disconnection, or changes of telephone systems and services.

Meeting or exceeding corporate requirements for sales objectives by identifying customer needs and recommendation of product and services.

Discussing, investigating, and resolving disputes, complaints and inquiries as well as interacting with other departments and telecommunications customers to resolve disputes and problems.

Operate a computer with multiple systems and applications to establish, update and/or retrieve customer service data while simultaneously negotiating with customers.

Provide unprecedented customer service, to ensure customers are receiving all applicable discounts.

Professional Experience – June 2000-February 2009

REM Community Options, Morgantown, WV

Program Coordinator

Recruit, screen, hire, and evaluate support personnel, ensuring appropriate training and development, as required.

Conduct disciplinary actions, terminations and similar actions, and resolve personnel problems.

Manage staff schedules

Conduct internal investigations regarding matters of abuse, neglect, or maltreatment of

Consumers.

Review financial statements for budgetary compliance.

Maintain current and complete client and staff reporting records in accordance with regulatory standards. Assist with all legal, licensing, regulatory, and certification activities.

Assist in accessing medical and health-related services for consumers.

Maintain current records for all independent contractors.

Provide guidance to support staff regarding skill development program plans, data collection, documentation, employment practices, operational policies, and procedures.

Education

Fairmont State University, Fairmont, WV

B.A. – Education Minor - Health- May 1994

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