Entry Clerk Data
Resume:
Robin G. Sears
*** ******** ** - **********, ** *5208
412-***-****-Cellphone ************@*****.*** 412-***-****-House Phone
EDUCATION
**** ******** **********, ******* **** and Sciences, Pittsburgh, PA
Bachelor’s Degree - Journalism Minor – Sociology
1983 CCAC, Pittsburgh, PA
Associate’s Degree – Business Administration
PROFESSIONAL EXPERIENCE
2020 - COMMONWEALTH OF PENNSYLVANIA, Department of Human Services (DHS)
(Greater Pittsburgh East District County Assistance Office)~Clerk-Typist 2
I assist citizens in the State of Pennsylvania in obtaining benefits. I am responsible for processing COMPASS Medical
Application to get residents signed up for health care, primarily known as “Obamacare.” My duties include scanning
documents to the case records, faxing information and receiving faxes, filing forms and documents.
As the Mailroom Clerk I am responsible for the receiving and delivery of all mail. I meet the messenger once a day plus
four mail runs to collect and distribute sort and gather mail for DHS company business. I am multi-task and professional
offer a variety of functions in this administrative capacity, and we are always busy helping others get financial medical or
emotional support.
2007 - 2015 FINANCE DEPARTMENT, City of Pittsburgh~Account Clerk/Business Registrant/Tax Collector
Business Registration Assists Taxpayers/Business Owners doing activity in the City of Pittsburgh. Enforce Tax Regulations.
Handle Accounts Receivables/Billing collecting revenue for the City and helping to resolve taxpayer issues, whether in-
person at the counter or telephone inquiries. Prepare tax returns, generate forms and publications for collections and I also
explain how taxpayers can deal with financial liabilities/woes and concerns to settle liabilities and debts to the Treasurer in
the City of Pittsburgh. Responsible for creating and sharing a Phone Log with Supervisors to detail weekly productivity of
city’s tax team as it relates to providing taxpayers assistance to individuals and business taxpayers. Tasks direct from the
Supervisors and Assistant Treasurer are handled to take care of Special Assignments like backing up the team to prepare
Local Services Tax Refund for overpayments.
2006 - 2007 DEPARTMENT OF PUBLIC WORKS, City of Pittsburgh (Forestry Division)~Clerical Specialist 1
Dispatch emergency calls to Forestry crew pertaining to down trees and natural disasters in the City of Pittsburgh.
Mayor’s Service Center liaison to help public get tree concerns and sidewalk lifting concerns due to hazards from nature.
Generated the Payroll for the Northeast Zone and 2nd Division and was a backup Payroll Clerk for Forestry as needed.
Attended monthly Clerk meetings and training sessions to increase skills for job enhancement and productivity.
2001 - 2006 DEPARTMENT OF PUBLIC WORKS, City of Pittsburgh (Administration/Street Lights)~Clerk-Typist 2
Multi-task clerical duties paying special attention to Legislation for the Mayor of the City of Pittsburgh. Data Entry to prepare
documents that enforce Bylaws for Street Light maintenance and typing legislation for naming of streets, alleys and portions
of streets for installation of lighting in certain areas of Pittsburgh including telephone poles and replacing damaged poles and
structures due to natural disasters or to facelift communities. Also trained to do the Payroll and other administrative duties
such as, preparing documents and reports for the Director – Guy Costa and several Supervisors in the Administration
Department.
1987 - 2005 HOMEWOOD-BRUSHTON INFORMER NEWSPAPER, (HBRDC)~ Supervisor/Chief Editor/Writer
Senior Staff Writer/Editor for a community newspaper primarily focusing on urban issues which are directed to the African-
American community. Politics, social networking, education and achievements were highlights of the news. I reported
the news with attention to fairness and accuracy. This community newspaper was published weekly and distributed to 13,000
readers in the Tri-State and surrounding areas of Pennsylvania. Supervisor for a staff of six writers and three
account executives. The Account Executives took care of advertising. The writers covered local news, sports, entertainment,
features and editorials. Later years following the computer generation, the paper was digitalized and viewed as a Newsletter
online.
1994 - 1996 SALVATION ARMY HOMEWOOD CORPS, (Salvation Army)~Supervisor/Head Teacher/Counselor/Adminstrator/
Summer/Afterschool Coordinator
Supervised a Summer Day Camp and Afterschool program in Homewood for 3 years. It was an adventure working with youth
ages 6-13 years old. Taught computers, English, library research and religion. Children were taught to start businesses as
well. And attended field trips daily. Responsible for child-care and safety. Wrote/directed plays for Easter/Christmas
programs. Responsible for running a successful youth program to boost self-esteem in children. Assisted in Project Bundle-
Up and Christmas Assistance.
VOLUNTEER EXPERIENCE
2011 - 2014 Floor Fire Marshal, Finance Department, City of Pittsburgh, Pittsburgh, PA
2011 – Present Parent/Teacher Association, Pittsburgh Public Schools~Pittsburgh Faison Elementary, Pittsburgh, PA
2010 - Present Reporter, Westinghouse Alumni Association~Westinghouse High School, Pittsburgh, PA
2010 Kaboom Playground Build Day, Homewood Brushton Community~Rosedale Block Cluster, Pittsburgh, PA
2001 - Present Tax Preparer, Taxpayers~Allegheny County and Surrounding Pittsburgh Areas and Beyond, Pittsburgh, PA
PERSONAL INTERESTS
Event Planner/Organizer~parties, pageant, community reunion, seminars, meetings, and ceremonies
Community Development~attend meetings, write proposals, and fundraise for neighborhood programs
Publisher~The Informer-Homewood’s Truth~published monthly community E-newsletter~readership 650 subscribers
Entrepreneur~Business Development for Youth
QUALIFICATIONS
* Exhibit success in project management/program design
* Experience working with diverse populations, community, and faith-based organizations
* Demonstrate proficiency in MS Outlook, Microsoft Office, Outreach Manager Database, and PeopleSoft
* Ability to communicate verbally and in writing
* Good interpersonal and organizational skills
* Internet and research competency
AWARDS
2014 Duquesne University Leadership Participant, City of Pittsburgh Finance Committee
2011 Westinghouse Wall of Fame Inductee Candidate, Westinghouse Recognition Commission
1989 National Association of Black Journalist, Proposal Writing Grant Recipient: Fourth Annual Conference ~ St. Louis, MO
1988 Journalist of the Year, Black Media Federation of Western Pennsylvania
References Available Upon Request
REFERENCES
Attorney Reginald Bridges, Ombudsman
Duquesne University
Briana M. McCoy, Elementary School Teacher
Humble School District
James Rice, General Manager
Rice Enterprises
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