Customer Service Newfield

JORDAN WRISLEY

**************@*****.*** 607-***-**** Newfield, NY 14867

Summary

I was 15 when I took care of my grandparents and decided to go to a nursing career. I started out as a home health aide decided a year later I wanted to become a Certified nurses assistant two years after that I decided to get my personal care assistant certification. I then decided to become a exterior fire fighter and do emergency medical service as well. I enjoy spending my time with elderly people with their needs. I enjoy listening to stories from old veterans I also enjoy caring for dementia and Alzheimer's patients. I have 10 years of experience with caring for people. My goal after helping someone is to be able to see them succeed. I have also assisted with home physical therapy on my own.

I have taken care of elderly men and women towards the end of their life and have done there after life care. On my spare time I have spent many hours with men and women who are home by themselves and just need company I've also helps care for them because they were too scared to ask for help.

Skills

Exterior Firefighting

EMS

Nursing

End of life care

Personal care

Vitals

Transporting

Physical therapy

Care planning

Documenting

Feeding

Bathing

Toileting

Dressing

Wound care

Behaviors

Communication

CPR

Experience

Hospice care Ithaca, NY

HHA

01/2020 - 12/2020

Supervised medication administration, personal hygiene and other activities of daily living.

Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.

Monitored client's well-being, safety and comfort under direction of physician.

Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.

Coordinated and engaged in community outreach and local events to educate on chronic illness, at-home care and preventative self-exams.

Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.

Fostered independence in disabled individuals while closely monitoring safety at all times.

Managed various daily job tasks, including patient transportation and appointment scheduling.

Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.

Facilitated best care by developing strong and trusting rapport with patient.

Answered questions and assisted with health system coordination, patient rights and privacy of personal information.

Conducted games and other activities to engage clients and provide mental stimulation and entertainment.

Helped clients stay happy and healthy by providing mental and emotional support.

Documented client progress in charts and logbooks.

Assisted patients with such tasks as [Task] and [Task] each [Timeframe] to alleviate burden on family members.

Delivered high level of assistance with cooking, meal preparation and shopping.

Maintained patient hygiene by administering bedpans, urinals, baths and shaves.

Furnished personal care to clients within private home settings and championed patient independence and well-being.

Prepared high-quality nutritious meals for patients with [Type] and [Type] conditions to promote better overall health and improve eating habits.

Maintained clean and well-organized environment to promote client happiness and safety.

Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Monitored medications for patients with various conditions, including [Type] and [Type] and kept watchful eye for side effects.

Monitored client behaviors and emotional states, reporting concerns to [Job title] and documenting information in files.

Improved patient outlook and daily living through compassionate care.

Monitored and reported clients' progress.

Planned optimal meals based on established nutritional plans.

Administered necessary medications as directed by care plan.

Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.

Beechtree nursing Ithaca, NY

CNA

02/2016 - 12/2020

Documented patient intake and dietary requirements, also assisting with feeding and monitoring.

Documented activities and recorded information in EMR system.

Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.

Responded to patient alarms and needs-assessment requests to identify course of treatment.

Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Documented information in patient charts and communicated status updates to interdisciplinary care team.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Used mobility devices and [Type] equipment to transport patients.

Managed and maintained patient rooms, shared-living areas and nursing stations.

Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.

Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Delivered nursing assistance to residents in [Number]-bed [Type] care facility.

Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.

Engaged with patient family and friends to provide courteous, efficient visit experience.

Administered personal nursing assistance in pre- and post-operative situations.

Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.

Consulted with nurses to develop patient care plans and evaluate treatment options.

Staff kings nursing Ithaca, NY

PCA

06/2018 - 09/2018

Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.

Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.

Documented patient intake and dietary requirements, also assisting with feeding and monitoring.

Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.

Responded to patient alarms and needs-assessment requests to identify course of treatment.

Collected biological specimens and packages for laboratory transport to complete diagnostic tests.

Supported healthy patient skin with bedside baths, wound care and integrity checks.

Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.

Recorded observations and baseline measurements to maintain accurate medical records.

Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.

Collected lab specimens in adherence with safety protocols for patient tests.

Ordered medical supplies from [Number] vendors to keep par levels in acceptable range.

Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.

Supported nurses in daily patient care activities by taking vital signs, documenting patient observations, [Action] and [Action].

Kept unit well-stocked and efficient with necessary medical supplies.

Delivered outstanding care based on physical, psychological, educational and related criteria for [Type] patients.

Secured qualified assistance for patient emergencies to optimize outcomes.

Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

Facilitated flow of patients through facility by accurately transferring and discharging patients in appropriate systems with [Software].

Responded to bell or light signal calls within maximum of [Number] minutes to assist patients with needs

Collected and labeled [Type] and [Type] specimens to prepare for delivery to laboratory.

Responded promptly to patient call lights to provide physical and emotional support.

Assisted with patient admission, discharge and transfer to maximize facility efficiency.

Assisted and supported physicians performing [Type] and [Type] procedures.

Used hospital devices, including [Type] and [Type] devices to transport and lift patients.

Kept instruments and equipment clean and effectively sanitized.

Performed minor housekeeping tasks, including [Action] and [Action] to keep patient areas clean and sanitized.

Assisted elderly patients with essential ambulatory care for transport to and from facility.

Conducted games and other activities to engage clients and provide mental stimulation and entertainment.

Administered personal nursing assistance in pre- and post-operative situations.

Improved patient care, safety and compliance by partnering with nurses.

Education and Training

Newfield Central School Newfield, NY

GED

06/2014

Contact this candidate