Customer Service Team Member

JOHN HITCHCOCK

Augusta, GA *****

Cell: 706-***-****

**************@***.***

CORE STRENGTHS

Customer service & relations

Effective team player

Energetic work attitude

Organized and attentive to detail

CAREER OVERVIEW

Landscape and maintenance experience totaling 10 years. I have owned my own business as well as working for privately owned companies. Most recently I have been working for Akima Global Services on a government installation.Professional service in the pawn shop industry for 25 years. Establish and maintain rapport with new and existing clientele. Working knowledge of windows based computer programs. Exceptional accounting and inventory skills.

WORK EXPERIENCE

TSAY

Fort Gordon, GA

Grounds Maintenance Landscaper 08/2019 to Current

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

AKIMA GLOBAL SERVICES

Fort Gordon, Georgia

Roads and Grounds 08/2018 to Current

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Earned reputation for good attendance and hard work.

HITCHCOCK LANDSCAPING

Augusta, Ga

Owner And Operator 05/2015 to 11/2017

Operated zero turn lawnmower and bobcat

Operate weed eater and edgers

Use backpack blowers and bag refuse

Detail oriented

HITCHCOCK JEWELRY & PAWN

Augusta, Georgia

Manager 02/1992 to 10/2016

Maintain up-to-date knowledge of store policies regarding payments, returns and exchanges. Prevent store losses using awareness, attention to detail and integrity. Create new processes and systems for increasing customer service satisfaction. Work as a team member performing cashier duties, product assistance and cleaning.Assist customers with store and product complaints. Guarantee positive customer experiences and resolve all customer complaints.

E-Z GO TEXTRON

Augusta, Georgia

Traffic team leader 04/2005 to 07/2008

Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw training of new employees. Operated a forklift to stage parts for pickup.

EDUCATIONAL BACKGROUND

BACHELOR OF ARTS: HOSPITALITY MANAGEMENT

Ashford University, San Diego, CA

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