Customer Service Representative

Mary Jacobs

Loveland, OH, *****, US

*.*.********@*****.***

Work Experience

**/**/**** - **/**/2020

Frisch's Big Boy Restaurant, Dining Room Server

Garnish foods and position them on tables to make them visible and accessible.

Carry trays from food counters to tables for cafeteria patrons. Stock cabinets or serving areas with condiments and refill condiment containers.

Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

Slice and pit fruit used to garnish drinks.

Locate items requested by customers.

Wipe tables or seats with dampened cloths or replace dirty tablecloths.

Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.

Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.

Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.

Run cash registers.

Carry linens to or from laundry areas.

Serve ice water, coffee, rolls, or butter to patrons. Replenish supplies of food or equipment at steam tables or service bars.

Fill beverage or ice dispensers.

Serve food to customers when waiters or waitresses need assistance.

Set tables with clean linens, condiments, or other supplies. 01/01/2010 - 03/01/2013

Avon Products, Inc., Customer Service Representative Improved ability to read people and offer tailored advice and assistance as well as improving numerical skills and product placement awareness

Organising brochures, delivering and collecting brochures on time, keeping records of customers, placing customer's orders online, organising the products, delivering orders, cash collecting

Assist customers with product selection and orders Monitored and successfully marketed new items to successfully meet sales goals

Developed high levels of customer service

Gained knowledge in retail and customer service

Make a personal touch of own to keep customers

Ensure timely order delivery, accurate invoicing, and handling of merchandise returns for refunds or exchanges

Learn about responsibilities and the importance of meeting deadlines

My job at the Avon call center was helping Avon

Representatives with their orders and \or fixing any problems they had with their orders. Many representatives didn't want to place orders online and would call them in, and I would assit them with that.

Education

1974-01-01

Sycamore High School, High School in General Studies

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