Adjunct Professor Temple University

OVERVIEW

●Proven skills as innovation leader, business manager, university educator,

public speaker. I am a builder, implementer, and operator of innovative solutions

●Multiple management and executive level leadership roles. M&A, product management,

sales and marketing strategy, infrastructure, financial/business operations, budget modeling

●Performance-driven team member, passionate about optimizing resource utilization through computerized decision-support systems

●Skilled at IT stakeholder alignment, communication, and guidance

TECHNICAL PROFICIENCIES

Tools:

MS Office, Remedy, Tableau, SharePoint, MURA, WordPress,

MS Dynamics, QlikView, .NET, SAP, SQL, Epicor ERP, Aplicore, Workwise TCM, PeopleSoft, Mobile App Development, Crystal Reports, CADcam, HRP, Salesforce, Mayo Clinic OPS HL7 FHIR

●Areas of expertise include:

oManagement Consulting / Operations Leadership

oBusiness Analysis / Semantic Interoperability/ Facilitation

oChange Management and Process Improvements

oHealthcare / Systems Implementation / Engagement Management

oRequirement Elicitation and Documentation

oAgile, JIRA, RAD, Scrum, Six Sigma and Waterfall Project Management Methodologies

●Key Differentiators:

oSought after speaker and lecturer on topics in Operations Management

oChange agent with 20+ years’ experience in business, academia, energy, and life science industry verticals

oEffectively leveraged data analytics to integrate clinical and non-clinical population client data to identify opportunities to improve operational outcomes

oDeveloped, utilized, and trained clinicians and business leaders in innovative ecosystem

oStrong Interpersonal skills, leadership expertise, technical and management skills, ability to be nimble and effective

STRATEGY CONSULTANT 2003 – 2022

●Provides quick and concise descriptions of a project’s objectives, role and the working theorem to senior client management at any time

●Closely follow the strategic direction set by senior management when establishing near term goals.

●Provide intellectual leadership for teams by generating ideas and conceptual frameworks to guide research, analysis, and output

●Provide advisement, business facilitation and oversight to C suite and staff for programmatic claims processing, benefits management, services in clinical healthcare, startups, growth-stage clients, and customer engagement

●Conduct analysis of Regulatory, go to market and sales automation, Pharmacovigilance, data harmonization

●Leverage Areas of Expertise in Innovation Advisement, Medicaid Enterprise System, EMR, EDM, CRM, Cybersecurity, EPMO, Project Management, ICD 10 coding educator for 1199C

HEALTH IT PROJECT MANAGEMENT CONSULTANT

● Consultant for implementation of EHR systems and clinical app strategies. Provided Project /Program management at CommonSpirit Health in Labs, Radiology PACS, and facility buildout. Provide population health, marketing and clinical app report guidance w PlanView, and ServiceNow

●Conduct implementation of analytics system for multiple federal HHS Indian Health Service (IHS) diabetes sites and facilities to provide population health, marketing and clinical app report guidance w Google Analytics, MURA, CMS

●Emphasize section 508 and WCAG compliance, tele health, Digital Patient experience and related virtual health, HL7, FHIR issues

●Conduct analysis of Healthcare benefits, claims adjudication coordination and coding issueshttps://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjrtq6Sz9_uAhUS8cAKHXk7A08YABAAGgJpbQ&ohost=www.google.com&cid=CAESQeD2cWzMixDDcPtbymTLUN-HVl1YyfyiuSG1Sl7S2937McVJFJ_rX9sovGVP2tMAIw-DIM3ztl5ZlTJ6R6QZg16K&sig=AOD64_2ZxEKaRdAvZbPVNycvpbNFFieOVg&q&adurl&ved=2ahUKEwjq7aSSz9_uAhWBZM0KHdrPC04Q0Qx6BAgEEAE

PMO / PROGRAM MANAGEMENT OFFICE CONSULTANT

Senior Project / Program Management, Global Healthcare Alliance / Cedar Gate Technologies (Contract FTE) 8/2018- 4/2019

●PMO consultant for merger of the leading technology company for prospective bundled

healthcare claims and payment systems

●Top tier Value based health care, claims adjudication policy management, benefits configuration management, client engagement, ICD 9 to 10 coding coordination, HL7, FHIR, CRM, Cybersecurity, SDLC software development, data analytics, data migration and E-business customer centric application development. HRP, HITRUST, Electronic Info Resources (EIR), ARIES

●Conduct analysis to address critical business issues and generate insights about client and industry business performance improvement

● Design business and technology Data Analytics solution and present to C-level clients

● Help clients understand leading edge technology capabilities and transformational impact they may have on their business performance

●Engage with staff and broader community on EDW, revenue cycle, FACETS, Medicaid Enterprise System, FHIR, HL7 and Encounters. Benefits configuration management, HRP Vendor relation leadership and team advocacy

●Engage to foster collaboration and support growth and development of strategy in governance and though leadership. Lead steering committee, review and milestone delivery communication

●Strong COVID19 space management, and business continuity

SENIOR ANALYTICS MANAGER CONSULTANT - CRM DATA ANALYTICS

●Demonstrate a broad understanding of the client issues, effectively structing problems, gathering data, conducting interviews, and building models, growing a strong understanding of client organization’s context, organization and technical issues and needs

●Client interactions: Acting as technical advisor, preparing and delivering written and oral communications for client discussion, demonstrating maturity and technical acumen

●Provide Implementation of CRM, CRM upgrades, maintenance, ERP Solutions upgrades

●Implement MS Dynamics CRM 11 migration from ACT! - UPenn Wharton

oProvide code review and migration

oComplete performance optimization

●Implement and conduct training for client workplace staff on utilizing the applications software

oInteract with senior management levels at a client level involving education and negotiating significant matters

●Involved in setting direction to establish goals for each area of responsibility

8/2020- 2/2022

7/2019- 8/2020

1/2008- 12/2018

CONSULTANT Adjunct Staff Lecturer

6/2016- 4/2019

●Provide formal adult university education series over multiple semesters in Production Service Operation, ERP, PPM, PeopleSoft, SAP, Supply Chain management, quality project management, change management, coding management, HL7, FHIR

CONSULTANT- Senior Project / Program Management Office

8/2018- 4/2019

●Demonstrate and provide Demonstrate a broad understanding of the client issues, effectively structing problems, gathering data, managing framework, and building models, growing a strong understanding of client organization’s context, organization needs with coordination and C level guidance in acquisition

●Provide concise framework to integrate prospective bundled healthcare claim payments into operations model

●Align Top tier value-based health care model, claims adjudication policy management, benefits configuration management, client engagement, ICD 9 to 10 coding coordination, HL7, FHIR for new organization operations

CONSULTANT -Population Health Outcomes and Impact, Texas Medical Center

5/2015- 9/2016

●Provide proactive guidance, system administration and development, management, and execution to support the overall mission to population informatics and optimize surgical care systems, with HL7,, ICD 9 to 10

●Predictive data analytics and data warehouse - Health Catalyst, EPIC EHR

●Strategize operations, merchandising, facilitation, presentation, budgets, report and build out capabilities, timelines, and lean tools

oFocused on quadruple aims, goals, satisfaction, metrics, and data integrity

●Drive effective communication by leveraging semantic interoperability to translate and interpret complex concepts as a liaison between core technology, devices, and stakeholders.

TMCx Innovation Advisor / Texas Medical Center 12/2015 - 12/2018

Hands on mentor, facilitator, and builder of clinical businesses w cohorts with clinical startups

Temple University/1199C – Consultant and Healthcare Informatics DPRC- Adjunct Professor 1/2010 - 5/2015

GSK IT Solutions Leader – Clin apps, M&A, digital assets, Oncology client engagement 7/2000 - 1/2003

Mayo Clinic – Vice Chair and Facilitator of Clinical Application development EMR / HL7 6/1998 - 7/2000

Eli Lilly & Company - Project Leader

Allegheny International – Telecommunications Analyst

EDUCATION & CERTIFICATIONS

●Master of Science, Information Systems Management - University of Pittsburgh

●Bachelor of Science, Business Administration - Duquesne University

●PhD in Health Information Management Policy (in process), Trident University

●Project Management Pro (PMP) Certificate, Project Management Institute (PMI) / George Washington U

PROFESSIONAL MEMBERSHIPS

Healthcare Information and Management Systems Society (HIMSS)

American Medical Informatics Association (AMIA)

American Health Information Management Association (AHIMA)

National Medical Association (NMA)

American Marketing Association (AMA)

INROADS Inc.

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