It Support Manager

REGIONAL ICT OFFICER

HIGHLANDS REGION

ADDRESS: P.O BOX 864, MT HAGEN

EMAIL: ****@************.***.**

*********@*****.***

PHONE: 72400500

AREA OF EXPERTISE

SUMMARY

Over ten years of experience in the Information & Communication Technology field. Started from a position as a Casual IT Support Officer and made my way up thru a lot of experiences and knowledge gained in this field. I have lived by the virtue of honesty and commitment towards my work. Doing whatever tasks assigned to me, professionally with my best knowledge and maintain a high standard to meet the goals and requirement.

WORK EXPERIENCES

2012 – Present ICT REGIONAL OFFICER – HIGHLANDS

National Judicial Staff Services (NJSS)

MS Server Installation / Configurations

Website Development / Maintenance

Maintaining the NJSS Wide Area Network (WAN) in 6 National Court Houses in the Highlands Region.

Ensure all Cisco Routers and Servers (Windows Server 2012) are up and running.

Configurations and Installation of Wireless Access Points and devices for Wireless Networks.

Constant communication with respective ISP (Internet Service Providers) to ensure Internet and Email Access in the highlands region thru Telikom MPLS Network and Kacific Satellite Internet

Provide I.T Training & Tutoring to Judges & staffs

Do yearly budget and communicate with Finance officers to accomplish goals set for each quarter and year.

Provide I.T support to Judges in the Highlands Region

Work with the team to provide I.T support to other NJSS Centres around the Country when needed.

Keeping an updated I.T Inventory List.

2010 – 2011 ASSISTANT IT MANAGER

Papua New Guinea Union Mission of Seventh- day Adventist Church.

MS Server Installation/ Configuration for six Local Mission Offices and three Adventist Secondary Schools.

Website Development / Maintenance. Total of eleven websites for local Mission Offices and Adventist Institutions in the country.

Set up Local Area Network for Local Mission Offices

Set up Computer Labs for schools in the country.

Fix, troubleshoot and set up Servers and all computers

(desktops & laptops) across the country

Assets Management for all ICT inventory in the country 2018 – 2019 CASUAL IT SUPPORT OFFICER

National Judicial Staff Services

Provide IT Support to Judges and Staff at Waigani National Court

Installation/ Configurations of Wireless Access Points for Wireless LAN (network)

Installation, Configurations and Troubleshooting Computers

(Desktop and Laptops)

Assets Management for all ICT inventory in Waigani National Court

MS SERVER 2008, 2012 INSTALLATION,

CONFIGURATION & MANAGEMENT

CREATING VIRTUAL ENVIROMENT USING

VMWARE

DATABASE PROGRAMMING USING VBA

WEBSITE DEVELOPMENT & MAINTENANCE

WIRELESS AND WIRED LAN / WAN

(DEVELOPMENT, CONFIGURATION &

MANAGEMENT)

PC (LAPTOP & DESKTOP) SETUP &

TROUBLESHOOT.

MICROSOFT OFFICE PRODUCTS

SKILLS

MS Server Roles which includes Active Directory, DHCP, DNS, File & Storage Services, Network

Policy & Access Services.

Website development with Wordpress & Joomla

Data Base development using MS Access and VBA

VMWARE Installation and creation of a virtual

environment

Set up and build new Local and Wide Area

Networks

Team Player

Trainer

Graphic Design, Video and Audio Production

using Adobe CS6 suite

ACHIEVEMENTS

EDUCATION

With National Judicial Staff Services;

Successful setting up new LAN (Local Area Network) for Mendi and Kundiawa National Court Houses and connecting to main NJSS WAN (Wide Area Network).

Successful re-cabling and creating a LAN for Wabag, Goroka & Kainantu National Court house

Installation of new RODC Servers with Windows Server 2012 R2 in all five National Court house in Highlands Provinces.

Installed Kacific Satellite Dish and activate internet access for all Court Houses in the Highlands Region

Training of NJSS staff to be self-reliant to address some common ICT problems.

With Papua New Guinea Union Mission of Seventh- day Adventist Church

Successful setting up of Computer Labs (PC Configuration & LAN Creation) for 2x Adventist Secondary School in PNG

Successful configurations of LAN and WLAN Network for 4 Local Mission Offices in the Country.

Successful creation of a functioning website for PNG Union Mission (SDA Head Quarter).

Websites creation for 8 Local Mission Offices, 2 Adventist Secondary Schools and 4 High & Primary Schools.

Trained many Church Pastors and church leaders & members who are now computer literates.

PROFESSIONAL ICT SPECIALIST TRAININGS

2006 – 2007 BACHELOR IN ENGINEERING (COMMUNICATIONS) Papua New Guinea University of Technology

2003 – 2005 DIPLOMA IN ENGINEERING (COMMUNICATIONS) Papua New Guinea University of Technology

2001 – 2002 CERTIFICATE IN HIGHER EDUCATION

Wabag Secondary School

DATEC LEARNING CENTER ITIL v4 (IT Infrastructure Library) Course Completion Certificate

DATEC LEARNING CENTER MICROSOFT SERVER 2012

ADMINISTRATION

Course Completion Certificate

DATEC LEARNING CENTER MICROSOFT SERVER 2008 NETWORK INFRASTRUCTURE

Course Completion Certificate

DATEC LEARNING CENTER ICND 1 & 2 (Cisco Networking) Course Completion Certificate

REFEREES

PR RICHARD JACOB

CHURCH PASTOR

Hagen Park SDA Church

PO Box 912 MT. HAGEN

Western Highlands Province

Email: ***************@*****.***

Phone: 71724926

PR. ADNREW OPIS

MINISTERIAL ASSOCIATION

PNG Union Mission Seventh- day Adventist Church

PO Box 85, LAE

Morobe Province

Email: ******.****@*********.***.**

Phone: 73843171

MS. JOSETTE MAKEU

ICT DIRECTOR

National Judicial Staff Services

PO BOX 7018, WAIGANI

National Capital District

Email: ******@************.***.**

Phone: 7018233

MR. PETER NEND

ASSISTANT REGISTRAR

National Court - Wabag

PO BOX WABAG

Enga Province

Email: *****@************.***.**

Phone: 70176316

INTERESTS

PHOTOGRAPHY

TRAVEL

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