Customer Service Pharmacy Technician

Connie Custodio

**** ******* **

Gastonia,NC ****6

Cell: 310-***-**** - **************@**********.*** CERTIFIED PHARMACY TECHNICIAN (CPhT)

Retail Pharmacy, Hospital, Outpatient

I am hard working, patient, punctual and a team player with 22 years of experience. I have a knack for creating a positive atmosphere in a stressful environment. I have an amiable personality, I am self-motivated and have the ability to multitask in order to give the best customer service and quality workmanship.

Efficient Prescription Filling – Pharmacy Inventory Management - Insurance Billing Experienced - Drug Order Processing - Pharmaserve, Vista, and NDC Computer Systems Experienced - Competent Typist - Multiple Phone Line Management - Customer Service Oriented – Workman Comps and Back Billing -Bubble Packing

PROFESSIONAL EXPERIENCE

VA LONG BEACH PHARMACY - Pharmacy Technician

January 2012-February 2017

Prepared and filled mail order and window prescriptions. Filled prescriptions and helped conduct the daily inventory in the narcotic room. Dispensed prescriptions at the window and provided exceptional customer service to the veterans. Filled the ScriptPro Robotic Prescription Dispensing Systems and did trouble shooting to help them run properly. BRENT-AIR PHARMACY - Pharmacy Technician

October 2007-January 2012

An upscale full service pharmacy in the Brentwood community in the Los Angeles Area, that has been around for over 50 years.

Commended for my accuracy, attention to detail, and high productivity level when filling prescriptions. Expanded my skill set in balancing customer needs and the business budget by excelling in drug ordering. Inventory control, Customer Service skills, answer multi line phones. ROX-SAN PHARMACY - Pharmacy Technician

October 2006 - October 2007

Compounding Pharmacy serving the Beverly Hills area. Answered multi-line phones, customer service, putting the order away, Typing workman comps, back billing, sending medications via UPS, bubble packing nursing home prescriptions. EMANUEL HOSPITAL OUTPATIENT PHARMACY - Pharmacy Technician July 1997-June 2006

Oregon-based Legacy Health is a not-for-profit, tax-exempt corporation comprising five full service hospitals and a children's hospital. Within these award-winning facilities, an integrated network of health care services are offered - acute and critical care, inpatient and outpatient treatment, community health education and a variety of specialty services. Developed skills in compounding prescriptions, enhanced customer service skills, pharmacy inventory skills, accuracy in drug filling, mail order, enhanced typing and insurance billing skills, doctor/patient communication skills. Worked with Pharmaserve and NDC computer systems. RITE AID - Pharmacy Technician

October 1994-July 1997

Developed insurance billing skills, typing prescriptions, customer service skills, answering multi line phones.

Education and Credentials

Certified Pharmacy Technician (CPhT) Cert # 350************ California Licensed Pharmacy Technician (Lic. # 70970) Clackamas Community College; Oregon City, OR

Portland Community College; Portland, OR

References

Doctor Shane Gomes Child Psychologist 562-***-**** Nuria Guzman Friend and Teacher: 562-***-****

Harriet Kech: Nurse Practitioner at Kaiser: 503-***-**** Michelle Palacios: Administrator of Oregon Hop Commission: 503-***-****

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